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Vitality
Case Studies

Through the work the Vitality At Work team does with organisations, we can see first-hand how employees really benefit healthwise from some of the benefits that our health insurance offers through their workplace. Read and watch some of the brilliant organisational testimonials here.

Video Testimonial

The Vitality At Work team visits Vitality client Multiply Agency; an award-winning brand, digital and shopper agency, at their office in Edinburgh. The Multiply staff who are Vitality members talk about the benefits and rewards of being on an unique health insurance scheme like Vitality and how it has changed their lives for the better in this insightful case study.

Written Testimonials

Multiply
Q1. Tell us a little about your company?

Multiply is a creative communications agency with offices in London and Manchester and our headquarters are in Edinburgh. There are currently around 50 talented multipliers with skills across insight generation, data analysis, digital development, NPD, graphic design, conceptualisation and learning.

Our philosophy can be distilled into one simple formula; insight x creativity = impact. Using our proprietary tools, we blend insight with creativity to build intelligent campaigns that deliver measurable impact. We call this the Multiplier Effect and it's about delivering a positive ROI or put simply, getting out more than you put in.

Q2. How long have you been providing your company with health insurance?

Since June 2014.

Q3. Why do you offer health insurance?

The average age of the agency was getting older (now over 30!), our lifestyles and priorities are changing and we believed offering health insurance would be really valued by our employees and fitted well with the agency culture and employer brand.

Q4. What made you choose Vitality?

It was recommended by our IFA and I really like the innovative approach to being proactively preventative rather than the traditional insurance model.

Q5. What do you personally like about Vitality?

The rewards of course!

Q6. How has the mood changed in the workplace since you joined Vitality? Any stats?

Yes, the whole company is far more active and aware of their own wellbeing and exercise regime. In the second year we had Vitality we manged to field three relay teams of four in the Edinburgh Marathon, not bad from a company of 50! Since then, many now enter the race as individuals so we struggle to get as many teams together.

Q7. Are your employees now more engaged in health and wellness? In what way?

Yes definitely, many now actively do exercise before, at lunchtime or after work. For many lunch is more considered and we have created our inside forest garden for those to get away from their desks to enjoy their break.

Q8. Have you invested in any extra facilities in your workplace as a result? E.g. onsite gym, etc...

Yes we installed a shower / changing room so individuals could exercise from the office at lunchtime, arranged lunchtime yoga classes and have our inside forest garden room for escapism.

Q9. How has your productivity increased?

Difficult one to answer, I would like to think it has. However it was launched as part of a package which included flexible working so difficult to measure the overall impact. Is the team more creative? Who knows, however hopefully they are now all going to live longer and have less health issues as they get older!

Q10. In your own words why do you tihnk it is important for employers like you to invest in the health and wellbeing of your employees?

It is vital to invest in the health and wellbeing of employees, to retain and motivate individuals, salary alone is not enough if you want to keep your stars. Modern society including millennials have a different attitude to work, jobs for life don’t exist and their career, location and role is far more transient and short-term.

A successful company which wants to hold on to its employees needs to look beyond the salary and offer a lifestyle package which health and wellbeing plays a vital part. Multiply is fortunate to have a very low attrition rate where we still have several of our founding employees when we set up in 2003. We have also been fortunate in the past to be awarded the accolade of a Times Top 100 best small companies to work for. We believe our focus on our employer brand, agency culture, and employees’ lifestyle is critical to the future success of the agency.

Q11. How would you describe Vitality to someone who isn't part of your programme?


It's great! It incentivises you to be healthy to reduce the potential of a future claim. It motivates you weekly through points to get rich rewards like cinema tickets, Starbucks coffee, and money off buying a bike. I would highly recommend it.

David Bradley-Bird
Partner, Multiply

Trustly
Q1. Tell us a little about your company?

Trustly is a Swedish FinTech company that makes online banking payments fast, simple and secure. Today, we cover 29 European countries and our B2B payment solutions attract global merchants in four main segments: e -commerce, travel, financial services and online gaming.

We are a team of 180+ people and are headquartered in Stockholm, Sweden, with regional offices in Spain, Malta, Germany and the UK. We are a young, dynamic and fast-growing company and were delighted to open our UK office this past May.

Q2. How long have you been providing your company with health insurance?

We started using Vitality health from September 2017.

Q3. Why do you offer health insurance?

The company has a keen interest in looking after its employees and with a Swedish culture, we are keen to live up to a high welfare standard. The Vitality health package offers so many benefits on top of the health insurance that HR was keen to implement for the London team.

Q4. What made you choose Vitality?

The initial suggestion came about because we were talking about the Virgin Active gym discount and we are situated very close to three Virgin gyms. We are too small for a corporate membership so this prompted us to arrange a meeting. The cover was so good and the benefits so many that we all agreed we would like to go ahead with Vitality.

Q5. What do you personally like about Vitality?

It is very interactive. You don’t just have a health insurance that sits in the background and that you never think of. We constantly get updates and positive feedback and encouragement as well as interesting blogs and articles. It really does promote a healthier lifestyle and makes you really think about your own wellbeing.

Q6. How has the mood changed in the workplace since you joined Vitality? Any stats? 

The team interacts every day in some way about Vitality, whether it is talking about what activity we will do, if we have earned their points, how many steps we have logged, and even what film we will watch at the cinema. It has brought about a really nice team atmosphere and is something the team can enjoy together. We haven’t been members long enough to see a big difference in fitness but individually we are noticeably more aware of our fitness since joining.

Q7. Are your employees now more engaged in health and wellness? In what way?

Definitely! There’s a general day-to-day awareness and eagerness to get our points. It’s great to have weekly and achievable targets with nice rewards.

Q8. Have you invested in any extra facilities in your workplace as a result? E.g. onsite gym, etc...

We have signed up for fitness classes together and used a team budget to do a week of fitness as a kick off. We have used the Ocado benefit for our daily breakfast and aim to be as healthy as possible for that.

Q9. How has your productivity increased?

As relatively new members, there hasn’t been enough time to rate any changes properly but the scheme has had a positive impact on group mentality and teamwork.

Q10. In your own words why do you tihnk it is important for employers like you to invest in the health and wellbeing of your employees? 

It is very important to be aware of your employees wellbeing and understand that people need guidance to know how to live well. London is a busy and frantic environment and I think it is good practice to encourage employees to think about and be sensitive to their physical and mental wellbeing. Vitality does this is a very fun way so it is really easy to send that positive message to the team and they get enjoyment out of looking after themselves!

Q11. How would you describe Vitality to someone who isn't part of your programme? 


Vitality offers a generous and thoughtful health insurance focussing on the right areas to make it good value for money. The benefits completely outweigh the cost of the package and encourage an interest in improving physical and mental health. Vitality is great at making health awareness fun and interactive and promotes a positive attitude when it comes to making simple but important life changes.