Skip to Content

Important information about your plan

For details of all the changes we’ve made to your plan, please read the ‘Changes to your Plan’ document in the Member Zone at

 Benefit enhancements

This year we have made some enhancements to a number of our key cover benefits, including our Cancer Cover and Mental Health Cover. We hope these improvements give you extra reassurance that we will provide you with the best possible care if you ever need to make a claim.

You’ll no longer automatically carry over points

We have not automatically carried over 10% of your Vitality points; instead, your points have been reset to zero. However, the Vitality status you achieved has carried over into this plan year. To help get you started again, we’ve made changes to the way points earned for a Vitality Healthcheck work. Read ‘Your Vitality Healthcheck’ below for further details.

Your Vitality Healthcheck

As of this plan year, any Vitality points you earned from achieving ‘green zone’ results in a Vitality Healthcheck in the previous year will be carried over into this plan year. This means that, if all your Vitality Healthcheck results were in the ‘green zone’, then this year you will not have to take another Vitality Healthcheck. Equally, any ‘green zone’ points you earn in health checks this year will also be carried forward into next year.