How to get set up for billing
In order to make the billing process as simple and efficient as possible, we only accept invoices sent electronically. You also need to provide your bank details, so we can set up BACS payments to settle your bills promptly and securely.
Benefits of e-billing
- Online validation ensures your invoice includes all the right information before you submit
- avoids invoices getting lost or damaged in the post
- lets you send sensitive information securely
- you receive your payments faster
- saves you the time and cost of paper-based admin.
Please send all invoices within three months from the first date of treatment provided.
To get set up for e-billing
When you apply for Vitality-recognised status, we’ll automatically register you with Healthcode – our billing provider – as part of the process. If you’re already Healthcode-registered and your application to become a recognised provider is successful, we’ll let Healthcode know on your behalf.
If you’re a provider and you’ve not registered for e-billing yet, please complete the form here.
If you’re a hospital or treatment facility, you can get details on how to register at ebilling.healthcode.co.uk/vitality.
To update your details
If you're a provider, please complete the form here.
If you’re a hospital or treatment facility, please complete this form:
If you have any queries or need more information on billing or payments, please email firstname.lastname@example.org or call 0800 092 9400.