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Provider billing

How to get set up for billing

In order to make the billing process as simple and efficient as possible, we only accept invoices sent electronically. You also need to provide your bank details, so we can set up BACS payments to settle your bills promptly and securely.

Benefits of e-billing

  • Online validation ensures your invoice includes all the right information before you submit
  • avoids invoices getting lost or damaged in the post
  • lets you send sensitive information securely
  • you receive your payments faster
  • saves you the time and cost of paper-based admin.

Please send all invoices within three months from the first date of treatment provided.

To get set up for e-billing

When you apply for Vitality-recognised status, we’ll automatically register you with Healthcode – our billing provider – as part of the process. If you’re already Healthcode-registered and your application to become a recognised provider is successful, we’ll let Healthcode know on your behalf.

If you’re a provider and you’ve not registered for e-billing yet, please complete the form here.

If you’re a hospital or treatment facility, you can get details on how to register at

To update your details

If you're a provider, please complete the form here.

If you’re a hospital or treatment facility, please complete this form:

VitalityHealth hospitals BACs form

If you have any queries or need more information on billing or payments, please email or call 0800 092 9400.

e-billing and procedure search

  • Submit an invoice

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    A simple and secure way to send us your bill online.

  • Submit hospital/facility invoices

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    Send us your bill via Healthcode.

  • Search for procedures

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    Search by procedure code or description, or browse our index.

Where to next?

  • Our fee structure

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    Find out about fee eligibility, multiple procedure billing and unbundling rules.

  • Our standards

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    We believe in best practice across the board.

  • Join us

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    Become a Vitality-recognised provider.