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Provider billing

How to bill VitalityHealth

In order to make the billing process as simple and efficient as possible, we only accept invoices sent electronically. You also need to provide your bank details, so we can set up BACS payments to settle your bills promptly and securely.

Please note, that we expect all providers to submit invoices electronically, either via Healthcode or through our own eBilling portal. As of 1 March 2017 only invoices submitted electronically via Healthcode or our own eBilling portal will be accepted by VitalityHealth

To get set up for eBilling

When you apply for Vitality-recognised status, we’ll automatically register you with Healthcode – our billing provider – as part of the process. If you’re already Healthcode-registered and your application to become a recognised provider is successful, we’ll let Healthcode know on your behalf.

We’re currently experiencing high demand for user credentials to access the VitalityHealth eBilling Portal. If you’ve sent a request and are still waiting, please bear with us as we’ll issue your user credentials soon as possible.

In the meantime, if you’d like to speak to an agent about your registration, please call 0800 092 9400, option 2, then 4.

The benefits of registering for eBilling

  • Online validation to ensure your invoice includes all of the information required before submission
  • Avoid invoices getting lost or damaged in the post
  • Send sensitive information securely
  • Receive payments faster
  • Save the time and cost of paper-based admin

If you’re a hospital or treatment facility, you can get details on how to register at

If you're a practitioner you can use the eBilling registration link below.

eBilling registration

Changing your details

If you’re a hospital or treatment facility, you can change your details by completing the VitalityHealth hospitals BACS form

If you're a practitioner, you can change your BACS details by completing the VitalityHealth practitioner BACS form or to change any other details please use the link below.

Change your details

eBilling and procedure search


  • Submit an invoice

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    A simple and secure way to send us your bill online.

  • Submit hospital/facility invoices

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    Send us your bill via Healthcode.

  • Search for procedures

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    Search by procedure code or description, or browse our index.

Where to next?


  • Our fee structure

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    Find out about fee eligibility, multiple procedure billing and unbundling rules.

  • Our standards

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    We believe in best practice across the board.

  • Join us

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    Become a Vitality-recognised provider.