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Hospital or Facility

Complexity Search Registration


If you're billing for theatre time, diagnostic procedures, pathology or in-patient/day-patient procedures - please get in touch with our Hospital Services Team: 



If you're billing for professional fees, please complete either the consultant or therapist application. 

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Update Details

Update Details

To update payment, address, or correspondence details, please fill in the VitalityHealth Facility BACS Form.

*Note: if updating address details please include a copy of the CQC (or equivalent) registration for the new site. 




Our preferred method of hospital invoice submission is eBilling. We work with Healthcode, the UK’s official medical bill clearing company, to ensure prompt receipt of your invoice, and to reduce settlement turnaround time. 

For more information and to register, visit Healthcode or call Healthcode on 01784 263 150.


If you are unable to submit invoices, we can accept postal submissions for hospital fees to:

S95 1DB

*Please note: any invoices for professional fees that are posted to this address will be rejected.  

Send us an email

Email is the best way to reach us - no hold times, and you'll typically have your queries answered within 48 hours.

Our dedicated provider support email is
If you wish to discuss fees you charge email
If you are a hospital/facility querying contract issues email

Contact us

For all Healthcare Providers enquires, please give us a call

 0800 092 9400

Monday-Thursday: 9am – 5pm
Friday: 9am – 3pm