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Linking Vitality and Withings

Learn how to link Vitality and Withings

Before you begin

Have you registered for Vitality Member Zone online?

  • If not, you can register here and then come back to this guide
  • You’ll then have your Member Zone username and password ready to link Vitality with Withings.

How to link Vitality and Withings

  1. Track your activity using your device and sync it to the Withings Health Mate app. Make sure that bluetooth is turned on when you do this
  2. Open the Withings Health Mate app
  3. Check your activity history to make sure that the app is recording your activity
  4. Log into the Withings website at https://withings.com/uk/en/store
  5. Make sure that your activity has been sent from your device to the website
  6. If your activity data is already showing on the Withings website, visit the Vitality activity tracking page on the Member Zone, scroll down to the Withings section and click on the blue ‘UNLINK’ button
  7. Link Withings to Vitality again by clicking on the blue ‘LINK’ button and follow the instructions on the screen to complete the process
Once you've recorded a new activity, allow 48 hours for your points to show on your vitality points statement. If your Withings device isn’t recording your activity please visit: https://support.withings.com/hc/en-us