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Frequently asked questions

As well as helping you take care of your wealth, we help you take care of your health - and reward you for it.

When you open a VitalityInvest plan, you'll automatically get access to our Vitality Programme.

When you maintain healthy habits by doing things like tracking your activity, engaging in the programme and having regular health checks you'll earn Vitality points which help you build a Vitality status - Bronze, Silver, Gold or Platinum.

The higher your Vitality status, the bigger the rewards and the more you save on product charges through the Healthy Living discounts on your VitalityInvest plan.

  • VitalityInvest Junior ISA with Healthy Fee Saver
  • VitalityInvest Stocks and Shares ISA with Healthy Fee Saver
  • VitalityInvest Retirement Plan with Healthy Fee Saver
  • VitalityInvest Junior ISA with Healthy Fee Saver and Booster
  • VitalityInvest Stocks and Shares ISA with Healthy Fee Saver and Booster
  • VitalityInvest Retirement Plan with Healthy Fee Saver and Booster
Any new customer who opens a VitalityInvest plan automatically has access to the healthy living programme, therefore is able to take advantage of the Healthy Living Discount.

The healthy living programme rewards you for living well. Earn Vitality points by doing health checks, tracking your daily steps and looking after yourself. By getting more points, you’ll increase your Vitality status. The higher your status, the lower the product charge you pay. So you invest in your future wealth, and your future health. It’s a win-win. 

The healthy living programme includes: 75% off Champneys spa stays, 25% off Runners Need, up to 40% off a range of Garmin and Polar devices, and more.

The more you look after yourself, the more points you can earn. By earning points, you can move from Bronze Vitality status to Silver, then Gold and finally Platinum. To get to each stage, you’ll need:

  • Bronze status – 0 Vitality points 
  • Silver status – 800 Vitality points 
  • Gold status – 1600 Vitality points 
  • Platinum status – 2400 Vitality points 

Just doing your online Health Review and taking a Vitality Health check could earn you up to 880 points – enough to get you to Silver status.

Here are just some of the ways you can earn Vitality points: 

  • Earn 100 Vitality points when you complete your Vitality Health Review 
  • Earn 2 Vitality points a day for 10 minutes (or more) of mindful activity, using Headspace, Buddhify, Calm or The Mindfulness App 
  • Earn 480 Vitalty points for taking a Vitality Healthcheck and being in the Green zone for 4 checks 
  • Earn 100 Vitality points for making a non-smokers declaration online 
  • Earn 5 Vitality points each day you walk over 10,000 steps
To reach Platinum status you need to get to 2,400 Vitality points.
You could continue paying no product charge throughout the entire investment period, just as long as you get to and maintain Platinum status.