Mark Northover, Recruitment Manager.
Who we are
We’re an insurance company that’s shaking up more than just the insurance world. In August 2015, our parent company Discovery was named by Fortune magazine as one of the top 51 companies in their Change the World list. We were the only insurer to make the list, ahead of brands like IBM, Nike and Unilever.
That’s because our ambition isn’t simply to be the UK’s best health and protection insurer: it’s to be a force for social good, about having a real impact on society and making a positive difference in the world.
In the UK, we currently have two thriving businesses: Vitality Health, providing private medical insurance; and Vitality Life, offering a full range of protection products. A third business, Vitality Invest, offering investment products, is due to be launched in late 2017. Finally, working out of our Richmond Hill office in Bournemouth are our appointed representatives Insure Your Health. As specialists in Private Medical Insurance they are able to advise and make a recommendation based on client needs, for more information and job opportunities, please visit Insure Your Health careers.
What we believe in
We think our people are the most important part of our organisation, so we make sure they feel special from the day they join to the day they leave. Our drive to succeed creates a fast paced, performance led environment where people are rewarded for their contribution and achievements.
Liberating the best in our people
We value each person’s unique talents and skills and we look for people who have the ability to think differently and bring our ideas to life. We know that people flourish and do their best when they have the freedom to play with their creativity and believe that anything is possible.
We’ve always known that if we want to stand out we have to be that company that does things differently. Our approach to health is grounded in science and we know that to be leaders in our field we need to continuously gain knowledge.
We’re well known for our innovative products and this is rooted in a culture of creativity and exploration. We believe that it’s better to try and fail than to not to try at all and always wonder what might have happened if we’d only been braver.
Business astuteness and prudence
We do things differently but we also know that we need to balance this with the needs of the business and of our customers. We understand the risks and we make sound decisions based on this knowledge but we don’t get tied up in red tape.
We believe that every interaction we have with a customer is an opportunity to create a lifelong fan of our company. We don’t settle for satisfied customers, we want customers who are bowled over by the service and products they get from us.
We never stand still, we’re always looking forward at how we can take our business and ourselves to the next level. Our people have a belief that anything is possible and we strive to achieve the very best, anything less simply isn’t an option.
Every decision we make is underpinned by these values so that we can always ensure that we do the right thing for our customers, our colleagues, our suppliers and our business. For us, integrity, honesty and fairness come before anything else, including financial gain.
Who we're looking for
If you’re positive, smart, full of energy and a go-getter, that’s a good start. If you also want to make people’s lives better, it looks like we have even more in common. And if you believe that anything is possible, you’re definitely the person we’re after.
What’s in it for you
Our core purpose is to make people healthier and to enhance and protect their lives. That applies just as much to you as it does to our members.
So, for instance, you can enjoy all the same amazing rewards for getting active, from the likes of Apple Watch, Ocado, Virgin Active, Starbucks, Cineworld/Vue and many more.
The pay and benefits are among the best in the industry. You get the chance to regularly win tickets to all the teams we partner, as well as take part in the events that we sponsor. Plus, you’ll be in a work environment that’s fast, flexible and more than a little fun.
Located in the most connected urban centre in the South-East of England, next to West Croydon station and only five minutes from East Croydon, the landmark Interchange Croydon building is home to several functions of our Vitality Invest business.