Careers at Vitality
Who we are
Vitality is a leading insurance and investment company that's shaking up the market. We're the first company of its kind to reward people for healthy living. Through our market-leading products, we empower our members to develop term healthy habits. This is good for them, good for us, and good for society.
Our ambition is to be a force for social good. It's about having a real impact on society, and making a positive difference in the world.
“Our culture is vibrant, fun and innovative. We are a forward-thinking company that believes in the art of the possible. An idea can turn into something amazing, whether it’s improving something we already do, or coming up with a product that can make a real difference to our members. Above all, we believe in creating an environment where our people can thrive and achieve great things.”
Kirsten Stewart, Head of Recruitment
What we believe in
We attract great people from diverse backgrounds, with distinctive personal experiences and outlooks. We find the best person for every role, maintaining our exceptional standards with every hire.
Liberating the best in our people
We believe there is greatness in every person, and intervene to bring this out of them. We insist on an inclusive environment, enabling everyone to be themselves.
We’re thought leaders in the markets we operate in. We actively engage in policy debate based on science and facts, inspired by our core purpose. We're committed to continuous learning and self-development.
A force for good
Our goal is to be an exceptional employer, excellent partner and a good corporate citizen. We are also committed to nation building and protecting our planet.
Customer, customer, customer
We are all about our customers and their experiences with us. We empathise as though their problems are our own and recognise the impact of our actions on the people we serve. Every interaction matters, and we articulate this care through intuitive customer journeys. Anecdotes matter. We use every customer touchpoint to nurture lifelong relationships.
Innovation and optimism
We are a profound disruptor. We enter markets where we believe that through our core purpose and shared-value model, we can effect change for good. We do so through products that are brilliant - they deal with complex issues yet, should be simple to understand.
Drive, tenacity and urgency
We think like founders. We despise unnecessary bureaucracy and irrespective of our scale – we seek insurgency. We execute brilliantly, and at rapid pace, marrying our ambitions with short-term, urgent goals.
Business astuteness and prudence
We think like owners. We pursue the business case and invest only if there is a clear benefit for the organisation, our customers and society. We embrace necessary governance in substance and form. We pursue exceptional risk management, financial excellence and financial strength. We face challenges constructively and head-on.
Integrity, honesty and fairness
We ensure we contrast the complexity of the organisation with simple, old-fashioned values of doing the right thing. We are truthful in our interactions and transparent in all our dealings. We ensure that every single rule and policy meets the highest ethical standards. We treat everyone fairly, recognising the inherent worth of every human being.
Diversity and inclusionWe are committed to diversity and inclusion because it’s good for our employees, for our business, and for society. We want all our great people to bring all of themselves to work, so that they can liberate the best in themselves. We know that diversity fosters innovation, which is part of our DNA. And we believe that inclusive diversity promotes social cohesion, which benefits society. In our April 2019 gender pay gap report, we confirmed that as part of our commitment to increasing the number of women in senior leadership roles, we had signed up to the Women in Finance Charter. Find out more about our commitment here.
Who we're looking for
What’s in it for you?
Our core purpose is to make people healthier and to enhance and protect their lives. That applies as much to you as it does to our members.
You can enjoy all the same discounts and rewards for getting active.
The pay and benefits are among the best in the industry. You get the chance to win tickets to all the teams we partner, as well as take part in the events that we sponsor. Plus, you’ll be in a work environment that’s fast, flexible and lots of fun.
Based in the heart of the City, our London office is a short walk from Bank station, Liverpool St, and Monument. You’ll find some of London’s most recognisable landmarks within walking distance, like St Pauls’ Cathedral and the Tower of London. With around 150 people based here, it’s home to many teams including:
• Compliance and risk
employees. This includes:
• Customer service,
• Adviser services
• Digital product
• Health claims
• IT support.
We’re proud to sponsor the home of our local football team AFC
Bournemouth, Vitality Stadium.
See our Bournemouth office on a map
• Customer services
• Direct sales
• Consultant Services
• Vitality support.
Our teams in Stockport have been growing and we now have over 600 people based here. There's a new restaurant too, so you can enjoy healthy meals and snacks throughout the day.
See our Stockport office on a map
The Croydon office is next to the West Croydon station, and only five minutes from East Croydon. This office is home to several functions within the invest business.
See our Croydon office on a map