Vitality suppliers
Do you want to be one of our Suppliers? Here you'll find all you need to know about what Vitality looks for in our suppliers and how to start that process.
Find out how to become a Vitality supplier
We offer a unique brand of health and life insurance. We’re part of Discovery Holdings. This is a worldwide group protecting over 49 million lives in 38 global markets. This includes Europe, the United States, Australia, South Africa, Canada and China. We have three UK sites: London, Bournemouth and Stockport, with over 4,000 staff.
There’s no other insurance provider quite like Vitality. We have a core purpose to make people healthier, to enhance and protect their lives. We put this into practice through our shared value business model. This is based on behavioural economics.
This enables you to take a more active role in your own physical and mental wellness. It encourages the development of healthy long-term habits.
Suppliers and Vitality
Strategic sourcing
Choosing the best possible suppliers. We also put commercially favourable contracts in place. These mitigate risk, secure value for money, and encourage innovation.
Supplier management
Managing contracts, performance, and key supplier relationships characterised by trust, quality and innovation.
Supplier risk management
Managing risk throughout the relationship lifecycle. This ensures supplier actions don’t inhibit our ability to serve our members.
What are we looking for in a supplier?
Our Core Purpose is to make people healthier, enhance and protect their lives. We choose suppliers who show:
Cultural fit
We pride ourselves in being positively different. This makes it vital that our business and yours work together.
Compliance
We have high ethical standards and are accountable to the FCA (Financial Conduct Authority).
Excellence
We aim to provide excellent service right through the supply chain. This is why we deliver the highest quality to our members.
Added value
Suppliers should identify and introduce process improvements. We also expect cost-effective sustainable solutions wherever possible.
Expertise & industry knowledge
Suppliers should be industry experts and provide us with advice and support.
Innovation and improvement
Suppliers should challenge our processes and look for a better way of working.
Responsible and positive
We expect our suppliers to act with integrity at all times.
Rewarding our suppliers
We like to reward our partners for the fantastic contributions they make to our success as a business. Each year we host an awards ceremony to celebrate those suppliers who have gone above and beyond in their engagements with us.
We use the opportunity to bring together our most strategic partners to share with them important information about our business to make them feel part of the wider Vitality family.
We held our awards event in February 2026, which included a Conference during the day for the first time. The feedback we have received has been tremendous and we look forward to running the tenth edition of the event in 2027.
See what some of our attendees and winners have to say:
“I want to take a moment to thank you and your fantastic team for organising and hosting a phenomenal Partner conference and Awards dinner. The atmosphere you created made it easy to build great connections, and the speakers and panel conversations added real depth and value to the day.
I am grateful to have been included and left feeling inspired and grateful to be part of a partnership that leads with both excellence and heart.”
Natalie Hunter – Business Solution Specialist at Mediro ICT
“A big thank you from me for the Supplier/ Partner conference last week. It was a day full of really insightful sessions and a great opportunity to spend the time with the Vitality team. It has sparked a number of interesting discussions with the other providers who were there, and, most importantly, helped to build and strengthen connections.
I appreciate that it requires a considerable investment, not just financially, but also of leadership time, to put on an event like that. My biggest take-away was insight into the 'Shared Value' culture of Vitality. This day demonstrated that there is a real commitment to driving change that helps everyone. At Peppy, one of our core values, 'Win Together', mirrors this, and it felt very much aligned with the way we want to work together.”
Mridula Pore – CEO and Co-Founder at Peppy
“I just wanted to send a heartfelt thank you for awarding Capita Supplier of the Year at the 2026 Vitality Supplier Awards. We are genuinely gobsmacked and incredibly proud.
The words shared during the announcement meant a great deal to us. To be recognised for the way we’ve partnered with you — from delivery and innovation to sustainability and service excellence — is something we don’t take lightly. We’re truly grateful for the trust you’ve placed in us and for the collaborative spirit you bring to every interaction.”
Robert Burbidge – Client Account Director at Capita
Read the awards brochure
Check out the 2026 Suppliers Awards brochure for information about:
- Our Supplier Conference
- Awards categories
- Previous winners