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Vitality suppliers
Do you want to be one of our Suppliers? Here you'll find all you need to know about what Vitality looks for in our suppliers and how to start that process.
Find out how to become a Vitality supplier
We offer a unique brand of health and life insurance. We’re part of Discovery Holdings. This is a worldwide group protecting over seven million members in 19 countries. This includes Europe, the United States, Australia, South Africa, Canada and China. We have three UK sites: London, Bournemouth and Stockport, with over 1,800 staff.
There’s no other insurance provider quite like Vitality. We have a core purpose to make people healthier, to enhance and protect their lives. We put this into practice through our shared value business model. This is based on behavioural economics.
This enables you to take a more active role in your own physical and mental wellness. It encourages the development of healthy long-term habits.
Suppliers and Vitality
Strategic sourcing
Choosing the best possible suppliers. We also put commercially favourable contracts in place. These mitigate risk, secure value for money, and encourage innovation.
Supplier management
Managing contracts, performance, and key supplier relationships characterised by trust, quality and innovation.
Supplier risk management
Managing risk throughout the relationship lifecycle. This ensures supplier actions don’t inhibit our ability to serve our members.
What are we looking for in a supplier?
To support our vision of being the best insurer in the UK, we look for suppliers who can show:
Cultural fit
We pride ourselves in being positively different. This makes it vital that our business and yours work together.
Compliance
We have high ethical standards and are accountable to the FCA (Financial Conduct Authority).
Excellence
We aim to provide excellent service right through the supply chain. This is why we deliver the highest quality to our members.
Added value
Suppliers should identify and introduce process improvements. We also expect cost-effective sustainable solutions wherever possible.
Expertise & industry knowledge
Suppliers should be industry experts and provide us with advice and support.
Innovation and improvement
Suppliers should challenge our processes and look for a better way of working.
Responsible and positive
We expect our suppliers to act with integrity at all times.
Rewarding our suppliers
From humble beginnings in 2017, we have held an annual Supplier & Partner Awards ceremony, to recognise and reward those who have gone above and beyond our expectations to help us achieve our corporate goals.
We issue awards in a variety of categories and use the opportunity to spread the word of Vitality’s vision and values, to ensure our suppliers and partners align with us to deliver more for our members. Our recent event in 2023 was the biggest and best yet, and we are pleased at the tremendous feedback we have received.
Read the Vitality supplier terms and conditions.
Read the Supplier and Partner Awards 2022 Brochure.
It was such a delight
Thank you for hosting such a great event last week. Jim and I are still overwhelmed by the award, it was such a delight and honour to receive. We are hitting the internal PR hard this week, we want to highlight our joint success and how important Vitality is to Salesforce
Winning the award was an absolute honour
Thanks again for a fantastic evening last night. It was great to meet you and the team and we really felt part of the family, and of course winning the award was an absolute honour!