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Talking Therapies


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Support for your mental wellbeing

Our mental health is important for us to be able to lead healthy, happy lives. Whether you're going through a tough time, or just want to talk to someone, counselling can help. Our health insurance includes eight online or face-to-face Talking Therapy sessions each plan year. There are several options, including counselling and cognitive behavioural therapy (CBT).

Putting you in touch with the right therapist for you

To make sure you’re in the best hands, we work with an expert panel of professional therapists across the UK.

If you’re referred for treatment – or self-refer – we'll arrange a phone-based assessment. This will help the panel to understand the best course of treatment for you.

If you’re referred for face-to-face sessions, our Mental Health Panel will find a therapist close to you.
 
Doctor talking to patient

Already a Vitality member?

If you want mental health support or advice - we can help. Visit our mental health conditions page for self-care advice, and to access care.

Talking Therapy FAQs

Can I choose a practitioner?

Yes, you’ll be able to choose the practitioner that’s most suited and convenient for you. 

Can I contact the panel?

No, we’ll take care of that for you. We will arrange for you to have a telephone assessment with one of our mental health consultants. Our Mental Health Panel will then manage your claim and keep us up to date throughout so you don’t have to.

How soon can I access care?

Our Panel will approve your claim and will contact you the next working day or sooner.

What's the difference between counselling and CBT?

Counselling is where you talk to someone who helps you think about your situation. This type of treatment benefits people who need support with specific life events, such as relationship issues, bereavement, infertility or serious illness. 

Cognitive Behavioural Therapy (CBT) aims to help you think about your life in a positive way. It will also encourage you to change unhelpful patterns of behaviour. CBT is effective for a variety of mental health problems. Including the following:

• Depression
• Anxiety
• Panic attacks 
• Phobias
• Obsessive compulsive disorder
• Post-traumatic stress disorder and some eating disorders.
 

More on how Vitality can support your mental health