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Did you know, you can make or track a claim or see your plan details by logging into the Member Zone

Or, you can get help with health or life insurance or the Vitality Programme in the support hub

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See how to get in touch with us here

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Find out how to get started with your Vitality plan, benefits and rewards.

Existing members

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Find out how to request care, make a claim or speak to us about a claim.

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The Vitality programme

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General enquiries and complaints

  • For journalist or media enquiries, contact our Press Office
  • If you’d like to do business with Vitality, contact our Adviser team
  • If you’d like to become a Vitality supplier, take a look at our Supplier guide
  • If you’re thinking of working for Vitality, check out our Careers website
  • If you’d like to know more about our healthcare providers, check out our Providers website.

Vitality’s registered office address is 3 More London Riverside, London, SE1 2AQ. For information on Vitality companies, please visit Legal and security.

If you would like to make a complaint to Vitality, please visit our Complaints guidance page.

Vitality has three office locations in the UK:

Bournemouth:
Portman House, Richmond Hill, Bournemouth, BH2 6EP

London:
5th Floor East, Eighty Strand, London, WC2R 0DT

Stockport:
St Christopher House, 217 Wellington Road South, Stockport, Cheshire, SK2 6NG