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Contact and support

Coronavirus update

You can read our Coronavirus FAQs for our latest advice and information. We’ll be keeping this page regularly updated.
Whether you can’t link your Apple Watch to Vitality or you’re curious about your premiums, we can answer some of your most common queries right here. And if you can’t find what you’re looking for, we’d be happy to talk to you.

Get in touch

Health insurance

Get a business health insurance quote or make a face-to-face appointment:
03453075071
Monday-Friday: 9am-5pm

Make a claim or ask about your plan or Vitality partners:
0345 602 3437
Monday-Friday: 8am-7pm
Saturday: 9am-1pm

If you are covered under our corporate health insurance, you can make a claim or ask about your plan and Vitality partners:
0345 279 8865
Monday-Friday: 8am-7pm
Saturday: 9am-1pm

Life insurance 

Speak with a VitalityLife Adviser for all new and existing business enquiries: 
0333 920 4711
Monday-Thursday: 8am-9pm
Friday: 8am-7pm
Saturday: 9am-5pm

Health insurance

For quotes, servicing and general enquiries call your dedicated servicing team.
Agencies and commissions:
0345 279 8863

Life insurance

0808 234 3000
Monday-Thursday: 8:30am-6pm 
Friday: 8:30am-5pm
Email: lifeenquiries@vitality.co.uk

Agencies and commissions:
0345 601 0072

Fax: 0870 240 0937
Email: lifecommissions@vitality.co.uk

Investments

New agency registrations:
0800 096 4368

Monday-Thursday: 8am-9pm
Friday: 8am-7pm
Saturday: 9am-5pm
Email: tellmemore@vitality.co.uk

Customer services:

0333 996 0400
Overseas: 0208 161 9556

Monday-Friday: 9am-5pm
Email: investcustomerservices@vitality.co.uk

Partner enquiries

Vitality
New Partners
70 Gracechurch Street
London
EC3V 0XL

Sponsorship

Vitality
Sponsorship
70 Gracechurch Street
London
EC3V 0XL

Careers

recruitment@vitality.co.uk

Press Office

For media enquiries only, please email press@vitality.co.uk

London 

Vitality
4th Floor
70 Gracechurch Street
London
EC3V 0XL

0207 133 8600

Bournemouth 

Vitality
Marshall Point
4 Richmond Gardens
Bournemouth
BH1 1JD

0345 279 8877

Stockport 

Vitality
St Christopher House
217 Wellington Road South
Stockport
Cheshire
SK2 6NG

0345 602 4848 

Registered office

3 More London Riverside
London
SE1 2AQ
Underwriting enquiries
0800 012 1796
Email: lifeunderwriting@vitality.co.uk

Prestige service enquiries
0845 6027 457*
Email: lifehnwadmin@vitality.co.uk

*Calls to 0845 number cost 7p per minute plus your phone companies access charge.