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Contact us

Did you know, you can make or track a claim or see your plan details by logging into the Member Zone

Or, you can get help with health or life insurance or the Vitality Programme in the support hub

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General enquiries and complaints

  • For journalist or media enquiries, contact our Press Office
  • If you’d like to do business with Vitality, contact our Adviser team
  • If you’d like to become a Vitality supplier, take a look at our Supplier guide
  • If you’re thinking of working for Vitality, check out our Careers website
  • If you’d like to know more about our healthcare providers, check out our Providers website.

Vitality’s registered office address is 3 More London Riverside, London, SE1 2AQ. For information on Vitality companies, please visit Legal and security.

If you would like to make a complaint to Vitality, please visit our Complaints guidance page.

Vitality has three office locations in the UK:

Portman House, Richmond Hill, Bournemouth, BH2 6EP

5th Floor East, Eighty Strand, London, WC2R 0DT

St Christopher House, 217 Wellington Road South, Stockport, Cheshire, SK2 6NG

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Contact us through a British Sign Language Interpreter

We want to support everyone's needs at Vitality. For our customers that use BSL or need an interpreter, we now offer a free video communication service.

If you want to get in touch with us, we'll connect you with a video interpreter from InterpretersLive!, a service provided by Sign Solutions.

Connect with us below to get started.