Health plan support

Choose a guide

Find out how to access healthcare through your health plan

• Claiming on your health plan

  Our step-by-step guide takes you through how to request care from Care Hub in Member Zone.

  How to request care

• Claims FAQs

  Find the answers to the most popular questions.

  Read the claims FAQs

• Vitality GP

  Our step-by-step guides take you through how to book a video consultation, join your consultation and access your notes.

  How to use Vitality GP

• Menopause support

  Read our menopause FAQs and find out how to use the Peppy app.

  How to get menopause support

• My account

  If you need to update your personal details, log in to Member Zone.

  Log in to Member Zone

• Extra support

  Find information on how we can support you. This includes the services available through us, as well as external organisations.

  Extra support

• Contact us

  Find out how to contact us on social media, email or by phone.

  Get in touch