Cost of living and financial support
We’re here to help if you’re finding it hard to pay for your insurance cover
Finding it hard to pay for your insurance?
We understand that these are difficult times, and you may be finding things challenging.
At Vitality, we’re here to help. Your mental health and wellbeing are a priority, and your insurance is here to help you stay protected.
If you would like to call us, we will do everything we can to support your situation and help ensure you continue to benefit from our top-rated insurance cover.
Why keep your cover?
It’s there for when you and your loved ones need it most
Health insurance
You get fast access to private treatment, including GPs and consultants.
Life insurance
Your loved ones get a payout if you die, so they can pay for things like the mortgage, bills and childcare.
Income Protection cover
If you are off work due to injury or illness, you'll get help with monthly payments to help pay the mortgage and bills.
Serious Illness Cover
If you're diagnosed with a condition we cover, you'll get a tax-free payout to help you pay your mortgage and bills while you recover.
Be money-wise
If you cancel your cover and reapply in the future, you may not get the same level of cover as you have now. The price of insurance also goes up with age so it could cost you more.
Keeping your cover in place gives you peace of mind should the unexpected happen.
If you're thinking of making changes to your plan, give us a call.
Get in touch
Call us and we’ll do everything we can to make sure you stay insured
Life insurance
Including Serious Illness Cover and Income Protection plans
0345 601 0072
Opening times
Monday to Friday 9am to 5.30pm
Health insurance
0345 602 3523
Opening times
Monday to Friday 9am to 7pm
Saturday 9am to 6pm
Mental health support for Vitality members
If you’re worried about money and debt, we can support you
Other helpful resources
Get free help and advice on debt and money management
StepChange Debt Charity
Free debt advice specific to your individual circumstances.
Citizens Advice
Financial advice and practical resources to help you deal with debt problems.
Financial Support Line for victims of domestic abuse
Specialist advice and financial support for victims of domestic abuse.