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Your guide to getting started with Vitality

Making the most of the Vitality Programme

Welcome to Vitality! We've put together a step-by-step guide to help you get set up with us.

We'll walk you through all the steps you can take to make sure you're getting the most you can from your membership.

1. Register your account

First things first, you’ll need to register your membership. Visit vitality.co.uk/member to begin.

You’ll need your membership number on hand to complete your registration. You can find your membership number in any email you have received from us.

Register now
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2. Download our app

Get the Vitality Member app and open the door to healthier habits. Track your Vitality points, access your plan information and get rewards on the go. 

Search ‘Vitality’ on the App Store or Google Play to download our app.

If you have Vitality Health Insurance, you might also like to download our GP App at the same time for easy access to GP appointments.

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3. Create your Health Profile

Once you’ve registered your account, log into the Vitality Member app to create your Health Profile. This will:

  • reward you with up to 200 Vitality points;
  • unlock access to your rewards; and
  • give you personalised tips on how to get healthier.
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4. Connect your device

Before you start earning rewards, you’ll need to connect your activity tracking device or smart phone to your account.
Link your device
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5. Start earning points

Earn Vitality points and get rewards from our partners, including drinks from Caffè Nero and discounts on activity trackers. And, you’ll also be able to improve your Vitality status.

To start earning points, connect your device and complete healthy activities.

There’s a whole range of ways you can earn points, including:

  • Walking
  • Visiting one of our partner gyms
  • And completing mindfulness sessions with our partners.
Learn more about Vitality points
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6. Accessing your plan documents

All your plan documents are in Member Zone, including your plan terms.

To access your documents, select your product dashboard from the menu. From there, you’ll be able to access all relevant plan documents.

Log in to Member Zone
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Other useful support links

  • Claiming

    Star users

    Find out how to make a claim on your plan.

    Claims hub

  • Savings tool

    Weekly rewards

    Find out how much money you can save through our partner rewards.

    Savings tool

  • Tools and guides

    Document alert

    Browse our collection of useful tools and guides.

    Tools hub