All you need to know about our standards, how to become a recognised provider, our fee structure and getting set up for payment.
Our aim is to make sure Vitality members enjoy high-quality healthcare in as simple and stress-free a way as possible - it’s why we offer a Full Cover Promise. This means that members never have to worry about in-patient and day-patient consultants and anaesthetists fees, as we pay in full as long as the treatment is eligible on their plan and the consultant is recognised by us.
To help us achieve our aim, we’re committed to paying you fairly and promptly for your expertise, too. We do this by setting fees in line with CCSD (Clinical Coding & Schedule Development) Schedule guidelines. We regularly do benchmarking reviews as well, to make sure fees always reflect current clinical rates and practice.
Also, in cases where our valuation of a service is different from yours, we work with you to find a rate that’s both fair to you and fair to us.
Please note our address for any general postal communications: VitalityHealth, Sheffield, S95 1DB
As of April 2018 we have updated our Terms of Recognition. If you are already a recognised Consultant or Therapist please take the time to review the new Terms of Recognition.
Join our recognised consultant list
Our online form will take you through the process of registering with Vitality. You’ll need your contact information along with any secretarial details, your admitting rights, your NHS consultant post and finally your BACS information as we’ll use this to settle your invoices.
The application will take approximately 10 minutes to complete. Before you start, take a look at our Terms of Recognition.
Join our recognised therapist or complementary medicine practitioner list
Our online form will take you through the process of registering with Vitality. You’ll need your contact information along with any secretarial details, your session length, fees and finally your BACS information as we’ll use this to settle your invoices.
Register as a Group or Therapy Clinic
Our online form will take you through the process of registering with Vitality. You’ll need the clinic or groups contact information along with a list of all Healthcare Practitioners who practice with you. You will also need to provide the company's BACS information for direct settlement of invoices.
As part of your recognition Vitality require you to register with Healthcode for the purpose of electronic billing.
*A clinic or group is a practice that consists of multiple practitioners, if you operate as an individual please complete the individual forms above.
Register as a new facility or clinic
If you’re billing for theatre consumables, diagnostic procedures, pathology and in-patient or day-patient procedures. Please get in touch with our Hospital Services Team.
If you’re billing for professional fees, please complete either the consultant or therapist application above.
eBilling and procedure search
For all Healthcare Providers enquiries, please give us a call
0800 092 9400
Monday – Thursday: 9am – 5pm
Friday: 10am – 3pm