To protect our members, we only work with providers who show a total commitment to our values
High standards for patients
We expect our providers to have the same quality and scope across the public and private sectors.
And, to ensure a high level of treatment for our members, our providers must:
Making working together easier
Our members expect us to be always open and transparent. Any provider who works with us has a responsibility to do the same. It makes working together simple.
Our providers must:
No compromises on ethical standards
We commit to preserving the integrity of the private healthcare sector. So, we continue to track claims trends for irregular billing patterns.
If we spot a provider charging in unusual or unexplained ways, we will contact them.