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Hospital or Facility

  • Procedure Complexity

    Please use this search tool to determine complexity and length of stay for any given procedure

  • Billing

    Information on how to ensure your invoices are received by VitalityHealth

  • Facility Recognition

    If you would like to begin working with us, please apply for recognition

  • Update Details

    man researching on a computer

    If you would like to update payment, address, or correspondence details for your facility

Facility Recognition 

Please note: facility recognition has been suspended until further notice. Once we resume accepting applications, the documentation will be available on this page.  

Update Facility Details

To update payment, address, or correspondence details, please fill in the VitalityHealth Facility BACS Form, and return it to us via email. 

Note: if updating address details please include a copy of the CQC (or equivalent) registration for the new site. 

Submit Form via Email

Billing Information

Our preferred method of hospital invoice submission is eBilling. We work with Healthcode, the UK’s official medical bill clearing company, to ensure prompt receipt of your invoice, and to reduce settlement turnaround time. 

For more information and to register, visit Healthcode or call Healthcode on 01784 263 150.
If you are unable to submit invoices, we can accept postal submissions for hospital fees to: VitalityHealth, Sheffield, S95 1DB

Note: any invoices for professional fees that are posted to this address will be rejected.  
Healthcode eBilling Login

Send us an email

Email is the best way to reach us - no hold times, and you'll typically have your queries answered within 48 hours.

Our dedicated provider support email is
If you wish to discuss the fees you charge, email

Contact us

For all Healthcare Providers enquires, please give us a call

 0800 092 9400

Monday-Thursday: 9am – 5pm
Friday: 9am – 3pm