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How to register as an individual 

Our online form will take you through the process of registering with Vitality. You'll need your contact information along with any secretarial details, your session length, fees and finally your BACS information as we'll use this to settle your invoices.

Or your can dual register with both Vitality and Healthcode through the following website, 

The application will take approximately 10 minutes to complete.
Before you start take a look at our  Terms of Recognition 

Register as a Therapist

How to register as a therapy clinic

All of the above applies. 
* A clinic or group is a practice that consists of multiple practitioners, if you operate as an individual please complete the individual forms above.

The application will take approximately 10 minutes to complete.  
Before you start, take a look at our  Terms of Recognition

Register for Recognition
Register as a Therapist
Register as a therapist clinic

How to bill VitalityHealth

In order to make the billing process as simple and efficient as possible for you and for our members, we only accept invoices sent electronically via Healthcode.  

Online billing services are provided to VitalityHealth by Healthcode and the details you provide to Healthcode will be shared with VitalityHealth for the purposes of e-billing, other operational requirements registration and maintaining your profile. As of 11th September 2017 only invoices submitted electronically through Healthcode will be accepted by VitalityHealth.

The benefits of registering for eBilling

  • Online validation to ensure your invoice includes all of the information required before submission
  • Avoid invoices getting lost or damaged in the post
  • Send sensitive information securely
  • Receive payments faster
  • Save the time and cost of paper-based admin

 How to register for eBilling (Healthcode)

To register for this mandatory service, please click the button below which will direct you straight to the registration form on Healthcode's website.

Healthcode Registration

How to change your details with us

To change your name, postal address, email address, fax, phone number or secretary/practice manager,  please click the button below.

Change your details

To help us settle your invoices promptly and securely you need to provide your bank account details. 
To do this or to amend the account details we hold for you, please click the button below.

Change your BACS details

A note on fees

We expect our providers to agree to our rates in the recognition process to be accepted as one of our recognised therapists.

What our session fee includes:

  • Assessment and/or treatment
  • Advice
  • Take home documentation such as at home treatment plans
  • Any medications/remedies provided
  • Out of session correspondence or communication in relation to the sessions E.g GP letters, multi-disciplinary meetings and responding to patient questions
  • Management of any onward referrals
  • Application of splints, devices or dressings
  • Scans/x-rays/Ultrasound performed as part of the treatment plan unless previously agreed on writing by VitalityHealth
  • Location based uplifts, E.g London based or home visits all fees


What VitalityHealth will not pay:

  • Any Fees not listed in "what our session fees include"
  • More than one session per day
  • Recognised provider fees for multiple therapy treatment plans that is performed for the same presenting condition e.g. billing for osteopathy when the member is also having physiotherapy
  • Take home medication/remedies
  • Appliances such as crutches
  • Missed appointment charges
  • Reports requested by VitalityHealth or their designated partner appointed to manage a claim
  • Orthotics
  • Consumables e.g. dressings
  • Herbal remedies
  • Travel expenses
  • Any therapy or treatment provided which does not fall under the terms of your recognition and/or recognised specialty


See below our expected fees per session of therapy

Therapy Fees

Any questions?

By clicking HERE you will find answers to our most commonly asked questions


Send us an email

Email is the best way to reach us - no hold times, and you'll typically have your queries answered within 48 hours.

Our dedicated provider support email is
If you are a hospital/facility querying contract issues email


Contact us

For all Healthcare Providers enquires, please give us a call

 0800 092 9400

Monday-Friday: 9am – 5pm