Vitality Magazine feedback survey Spring 2025 - Terms and Conditions

1. This Prize Draw is open to all Eligible Participants who comply with these Terms and Conditions.

2. For the purposes of these Terms and Conditions:

1. “Active” means that the relevant Vitality Plan has no unpaid premiums, has not lapsed and has not been cancelled by the Member or by Vitality; 

2. “Amazon.co.uk” means AMAZON EU SARL UK Branch, with its registered office at 1 Principal Place, Worship Street, London, EC2A 2FA, and a VAT number BR017427.

3. “Draw Date” means 11 July 2025;

4. “Eligible Participant” means an individual that is a Vitality Member;

5. “Member” means any individual with an Active Vitality Plan;

6. “Prize” means one (1) of five (5) ‘Amazon.co.uk’ E-Gift cards worth one hundred pounds (£100) which can be used online;

7. “Prize Draw” means the random selection of five (5) Winners to win the Prize on the Draw Date in accordance with clause 6;

8. “Prize Draw Period” means 00.01am 30 May 2025 to 23.59pm 11 July 2025 (inclusive);

9. “Vitality” means Vitality Corporate Services Limited (registered number 05933141) of 3 More London Riverside, London SE1 2AQ trading as VitalityHealth and VitalityLife;

10. “Vitality Plan” means a “VitalityHealth” private health insurance plan or healthcare trust, and/or a “VitalityLife” long-term insurance plan administered and arranged by Vitality; and

11. “Vitality UK App” means the Vitality member app which is available on the ‘App Store’ for Apple devices or ‘Google Play’ for Android devices and allows Vitality members to manage their Vitality Plan and engage with the Vitality Programme.

3. Vitality will circulate the Vitality magazine to Eligible Participants via email, using the email address registered to a Member’s Vitality Plan on the Vitality UK App on 30 May 2025. The Vitality magazine will contain a link to Vitality’s 2025 magazine feedback survey (the “Survey”) (available through an online Microsoft form).

4. Eligible Participants will automatically be entered into the Prize Draw once they complete the Survey and when the Survey period ends.

5. Only one (1) entry into the Prize Draw per Eligible Participant is permitted.

6. On the Draw Date, Vitality will use a computer generator to randomly draw the name of five (5) Eligible Participants, who will each receive the Prize (the) “Winner's”.

7. The Winners’ use of the Prize will be subject to Amazon.co.uk’’s terms and conditions, as the provider of the Prize.

8. Vitality will email the Prize to the Winners’ using the email address provided on the Survey within thirty (30) working days from the Draw Date (subject to any delays beyond Vitality’s control).

9. The Winners’ can use the Prize upon receipt. Vitality will not be liable for any lost Prizes in the event that the Winner(s) have changed their email address and failed to notify Vitality of this change.

10. When taking part in the Prize Draw, the Eligible Participant acknowledges and consents that their name, email address and Vitality membership number (“Personal Data”) will be made available to Vitality for administrative purposes. All Personal Data of the Eligible Participant and any data or responses from the Survey by an Eligible Participant will be held and used for the purposes of this Prize Draw by Vitality in accordance with Vitality’s privacy notice (which can be found on https://www.vitality.co.uk/privacy/ or if not, requested from Vitality) and applicable data protection legislation.

11. Eligible Participants are deemed to have accepted these Terms and Conditions upon entry. Vitality reserves the right to refuse entry, or refuse to award the Prize to anyone in breach of these Terms and Conditions.

12. Any decisions made by Vitality over eligibility or otherwise in relation to this Prize Draw are final, will not be open to dispute and no correspondence will be entered into.

13. Vitality accepts no responsibility for entries lost, or unsuccessfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

14. Vitality is not liable to any person in any way in relation to this Prize Draw, except for any liability that cannot be excluded by law.

15. If Vitality reasonably suspects any Eligible Participant to have committed or attempted to commit an act of fraud or dishonesty, the Eligible Participant will:

1. receive no Prize; and

2. repay to Vitality upon request the monetary value of the Prize if this has already been received by the Eligible Participant.

16. Vitality reserves the right to vary, extend or withdraw this Prize Draw at any time, including in the event of fraudulent behaviour by any Eligible Participant.

17. Vitality reserves the right to substitute the Prize with another of similar value, in the event that the Prize is unavailable due to circumstances beyond Vitality’s reasonable control.

18. Except as set out under clause 17, the Prize is non-exchangeable, non-transferable and no cash alternative is offered.

19. Vitality reserves the right to amend these Terms and Conditions on the provision of written notice or via Vitality’s website.

20. The Prize Draw and these Terms and Conditions are governed by English law and by taking part in the Prize Draw, Eligible Participants submit to the exclusive jurisdiction of English and Welsh courts and tribunals with regard to any dispute or claim arising under these Terms and Conditions.

21. Vitality must either publish or make available information that indicates that a valid award took place. To comply with this obligation, the surname and county of the Winners’ will be made available on request to anyone who writes to the Marketing department, Vitality Corporate Services Limited, 5th Floor, Eighty Strand, London WC2R 0DT within one month after the end of the Prize Draw Period.

22. Vitality is the promoter of this Prize Draw.

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