Our Awards
Take a look at the latest awards we've won at Vitality for our service, products and customer experience.
At Vitality, we take pride in everything we do
Our most recent awards

Best Customer Experience Redesign
European Contact Centre & Customer Service

Best Customer Service in Europe
European Contact Centre & Customer Service

Best Insurer For Protecting A Mortgaged Client
Protection Guru Awards

Private Medical Insurance
Moneyfacts Awards

Protection Provider of the year
Scottish Mortgage Awards

Winner- Protection & Pension providers
FT Adviser Service Awards

Most Improved - Protection & Pension providers
FT Adviser Service Awards

Customer Experience (CX) team of the year
UK Customer Experience Awards

Investor/Corporate Innovator of the year
Insurance Times Tech and Innovation Awards

Protection Provider of the year
Scottish Mortgage Awards

Best Mortgage Protection Provider
Mortgage Strategy Awards

Best Private Medical Insurance Provider
MoneyFacts Awards

Best Critical Illness Cover Provider
MoneyFacts Awards

Outstanding Individual Health Insurance
Cover Excellence Awards

Outstanding Promotion of Protection
Cover Excellence Awards

Outstanding Collaboration of the year
Insurance Times Tech and Innovation Awards

VitalityHealth - Financial Strength
AKG Financial Strength Awards

VitalityLife - Financial Strength
AKG Financial Strength Awards

Customer Care Award Winner- Vitality Nurses
The British Insurance Award

Gold Award, Responding in a Crisis - Supporting Customers
European Contact Centre & Customer Service

Best Individual Protection Provider
Health Insurance Awards

Best Marketing & Sales Support for Advisers
Health Insurance Awards

Best Critical Illness Cover Provider
MoneyFacts Awards

Overall Winners
UK Customer Experience Awards

Sixteen years of 5 Star ratings from Defaqto
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