Our Awards
Take a look at the latest awards we've won at Vitality for our service, products and customer experience.
At Vitality, we take pride in everything we do
Our most recent awards
Most Effective Improvement Initiative
European Contact Centre & Customer Service Awards
Best Customer Service Team
European Contact Centre & Customer Service Awards
Greatest Impact of the Voice of the Employee
European Contact Centre & Customer Service Awards
Health insurance awards
Excellence Awards - Outstanding Health Plan - 2025
Life insurance awards
Customer experience awards
Financial Times Advisor Service Awards 2025
VitalityLife: Pensions and Protection Provider Category - Five Star Award
European Contact Centre & Customer Service Awards 2024
Best Customer Experience Redesign - Gold winner
Best Customer Service in Europe - Bronze winner
Customer service awards
Women of the Year – Intermediary Support – 2025
Other awards
Best Customer Experience Redesign
European Contact Centre & Customer Service
Best Customer Service in Europe
European Contact Centre & Customer Service
Best Insurer For Protecting A Mortgaged Client
Protection Guru Awards
Private Medical Insurance
Moneyfacts Awards
Trusted 5 Star quality recognised by Defaqto
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