5 Star Defaqto rated health insurance, with rewards for healthy living. From £1.45 a day.
5 Star Defaqto rated life insurance, with rewards for healthy living. From £5 a month.
Looking to get healthier or feel less stressed? Whatever your reason for making a change, we’ve got the benefits and rewards to help you on your way.
Explore Vitality rewards
Find out how to recover any Vitality points that are missing from your statement or submit evidence of your health appointments to get Vitality points.
Go to missing points guide Submit evidence
5 Star Defaqto rated health insurance, with rewards for healthy living. From £1.45 a day.
5 Star Defaqto rated life insurance, with rewards for healthy living. From £5 a month.
Looking to get healthier or feel less stressed? Whatever your reason for making a change, we’ve got the benefits and rewards to help you on your way.
Explore Vitality rewards
Find out how to recover any Vitality points that are missing from your statement or submit evidence of your health appointments to get Vitality points.
Go to missing points guide Submit evidence
If you're not happy with our service, please let us know so that we can try to resolve your issue. We will resolve your issue as fast as possible, but if your issue is complex, it may take longer. We will keep you updated throughout the process. You can read about our complaints process on our Complaints page.
Email:
If your complaint relates to renewing or cancelling your plan, email customer_support@vitality.co.uk. If your complaint relates to a claim, invoice, Vitality partners or rewards, email CustomerRelations@vitality.co.uk.
Write:
VitalityHealth, PO Box 617, Darlington, DL1 9FF
Call:
0345 602 3523
Monday to Friday 8am to 7pm
Saturday 9am to 1pm
We will be closed on bank holidays
Call charge information
Calls to '03' numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive 'free calls to local rate numbers' with your landline or mobile tariff, calls to '03' numbers will be included.
Email:
lifecomplaints@vitality.co.uk
Write:
VitalityLife, PO Box 619, Darlington, DL1 9FH
Call:
0345 601 0072
Monday to Thursday 8:30am to 6pm
Friday 8:30am to 5pm
We will be closed on bank holidays
Call charge information
Calls to ‘03’ numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive ‘free calls to local rate numbers with your landline or mobile tariff, calls to ‘03’ numbers will be included.
Email:
car@vitality.co.uk
Write:
VitalityCar, Distribution Compliance Hub, St Christopher House, 217 Wellington Road South, Stockport, Cheshire SK2 6NG
Call:
Good Driving Programme
0345 602 3523
Monday to Friday 8am to 7pm
Saturday 9am to 1pm
We will be closed on bank holidays.
Email:
customer.relations@vitalitycar.co.uk
Write:
Customer Relations Team, VitalityCar, A&B Mills, Dean Clough, Halifax, HX3 5AX
Call:
Sale or Administration
0345 026 0010
Monday to Friday 8am to 7pm
Saturday 9am to 1pm
We will be closed on bank holidays.
Call charge information
Calls to ‘03’ numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive ‘free calls to local rate numbers with your landline or mobile tariff, calls to ‘03’ numbers will be included.
Please choose your zone