Skip to Content

Vitality Face-to-Face GP

Discounts on private face-to-face GP visits

Available on Countrywide or Countrywide Plus hospital lists only

All the benefits of seeing a GP in person- with none of the wait

As a Vitality member, if you’re in the London area, you can get all the benefits of seeing a GP in person – with none of the wait – at a reduced rate.

Ideal for cases where it’s more difficult to replace personal contact with a medical professional – e.g. joint and muscular issues, skin conditions or mental wellbeing – our Face-to-Face private GP service gives you fast access to all the help, advice and reassurance you’d normally get from seeing a doctor. They can also issue private prescriptions or refer you for a minor diagnostic test, such as a blood test or x-ray.

Get a quote

All it takes is a few minutes to get a quote online:


Get a quote

or call us

0808 256 4692

What it costs

A Vitality Face-to-Face GP visit costs just £20 upfront, payable by debit or credit card before the consultation. We then deduct the remainder of the cost from your £100 fund for minor diagnostic tests and private prescriptions you get as part of your Vitality GP benefit within our Core Cover. We guarantee to cover a minimum of two Face-to-Face GP consultations per plan year, even if you have already used up your £100 benefit.

How it works

Once you join us, register on our Member Zone at member.vitality.co.uk – where you can also search for your nearest Vitality Face-to-Face GP provider – and book a consultation. We won’t cover any consultations you book directly with a provider.

When you go for a consultation, you’ll need to pay a £20 upfront fee before seeing the GP, and we’ll deduct the remaining cost from your £100 fund for minor diagnostic tests and private prescriptions. If you get a private prescription or a referral for a minor diagnostic test, you’ll need to pay for that upfront, too, and claim that back from your £100 benefit.

If the GP refers you for a scan or ultrasound, or refers you for further treatment e.g. seeing a consultant, you’ll need to contact us for authorisation if you wish to make a claim.

All our providers are open Monday to Friday, with some locations offering extended opening hours and consultations on Saturdays.

Frequently asked questions

Here are a few of the questions we've answered for our members

What if I can't find a GP near me?

Until we expand the service, you can book a video consultation with a Vitality GP within 48 hours. If you need a face-to-face consultation, we recommend you contact your NHS GP.

Can I choose which GP I see?

You can ask to be seen by a male or female GP. However, once you’ve completed the online booking form, your provider will recommend the best GP for you, based on the information you provide.

Does a Vitality Face-to-Face GP consultation count as a claim?

No, using this service will not count as a claim (for the purposes of calculating your renewal premium on Personal Healthcare plans) unless you are referred for onward treatment. Private prescriptions and minor diagnostics - up to your £100 allocation per plan year - also don’t count as claims.

Is what I discuss with the Face-to-Face GP confidential?

Our providers will share your personal details and information about your condition with us, so that we can process any invoices and assess any claim that results from the consultation. You have the right to ask the GP not to share that information with us, but in those cases the Face-to-Face GP will only be able to give advice, unless you agree to cover the entire cost of the consultation yourself.

Computer icon Ready to apply online?

Award-winning health insurance from £1.15 per day.

Get a quote
Phone icon Call us on 0800 779 955

Or ask for a callback and we’ll get in touch at a time to suit you.
Lines are open:
Monday to Thursday: 9am – 7.45pm
Friday: 9am – 5pm
Saturday: 9.30am – 2pm

Request a callback

Where to next

  • Vitality GP

    lady having a morning coffee

    Get private GP access within 48 hours.

  • Cover Options

    couple with laptop

    Personalise your plan with cover options.

  • Choose your treatment pathway

    two men shaking hands

    Choose Consultant Select or one of three hospital lists.