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Gary King

Head of Protection Specialists

Gary King has over 25 years’ experience in the life insurance industry, including 8 years with Vitality.

He specialises in personal and business protection, covering areas such as life insurance, Serious Illness Cover, Income Protection and Whole of Life. Gary also has strong expertise in group risk and employee benefits. He holds RO1, RO5 and LP2 qualifications, reflecting his solid knowledge of financial services and protection products. Gary is known for his practical, well-rounded understanding of protection needs across both individual and business clients.

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Joanne Brooks

Protection Specialist

Joanne Brooks has over 20 years’ experience in financial services, including 16 years with Vitality.

Joanne began her career in high street banking before progressing into adviser and mortgage adviser roles, and later moved into business development within the mortgage sector. Joanne specialises in protection, with strong expertise across life insurance, Serious Illness Cover, and Income Protection, supported by a broad understanding of intermediary and commercial markets. Joanne holds RO5, IF7 and CeMAP qualifications, reflecting her strong technical knowledge of protection and financial services. She is known for her practical, well-rounded approach and her ability to support advisers and clients with clear, confident guidance.

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Nick Telfer

Head of Protection Development

Nick is Head of Protection Development with 45 years’ experience in the life insurance industry.

His expertise covers life insurance, serious illness cover, income protection, underwriting, claims, advice and sales capability. Nick provides senior expert oversight and review of life insurance content, helping ensure it meets both regulatory expectations and customer needs.

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Paul Craven

Protection Specialist

Paul is a Protection Specialist with more than 22 years in the protection industry and over 30 years in financial services overall.

His expertise spans business protection, term insurance and whole of life cover. Paul holds a Level 3 Certificate in Financial Services, GR1 (Group Risk) and JO3 qualifications, and supports the review of life insurance content from both adviser and customer perspectives.

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Stephen Harold

Protection Specialist

Stephen is a Protection Specialist with 30 years’ experience across financial services, including 9 years at Vitality.

He holds the DipPFS qualification and brings deep expertise in business protection, inheritance tax planning and the wider life insurance market. Stephen supports customers and advisers with complex protection.

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Vitality

New to life insurance and not sure where to begin?

Our expert guides on life insurance will help you compare options and choose the right cover for your needs.

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