Frequently asked questions
Take a look at our FAQs, answering questions about our VitalityHealth Insurance products and features.
5 Star Defaqto rated health insurance, with rewards for healthy living. From £1.45 a day.
Get a health quote How to make a claim
5 Star Defaqto rated life insurance, with rewards for healthy living. From £5 a month.
Get a life quote How to make a claim
Looking to get healthier or feel less stressed? Whatever your reason for making a change, we’ve got the benefits and rewards to help you on your way.
Explore Vitality rewards
Find out how to recover any Vitality points that are missing from your statement or submit evidence of your health appointments to get Vitality points.
Go to missing points guide Submit evidence
5 Star Defaqto rated health insurance, with rewards for healthy living. From £1.45 a day.
Get a health quote How to make a claim
5 Star Defaqto rated life insurance, with rewards for healthy living. From £5 a month.
Get a life quote How to make a claim
Looking to get healthier or feel less stressed? Whatever your reason for making a change, we’ve got the benefits and rewards to help you on your way.
Explore Vitality rewards
Find out how to recover any Vitality points that are missing from your statement or submit evidence of your health appointments to get Vitality points.
Go to missing points guide Submit evidence
Take a look at our FAQs, answering questions about our VitalityHealth Insurance products and features.
To make a claim on your plan, please call our dedicated team on 0345 602 3523 or email [email protected]. Lines are open 8am-7pm, Monday to Friday, and 9am-1pm Saturdays.
Before getting in touch with our claims team, please refer to the important information you will need to make a claim by visiting www.vitality.co.uk/support/claiming and clicking on the Health Insurance tab.
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