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About us

Moving forward with Vitality.

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Who we are

Here at Vitality UK, we’re all about keeping you healthy and happy. That’s why we offer health insurance and life insurance that reward you for making positive lifestyle choices.

As an organisation, we have an unshakeable core purpose running through everything we do: To make people healthier and to enhance and protect their lives.

It’s a uniquely positive way to offer financial services. One where helping you stay in good physical and mental health matters to us as much as keeping you and your loved ones safe.

How we're transforming insurance

We live our core purpose every day by incentivising people to make healthier choices. When they make healthy choices, this is not only good for them, but leads to lower health and life insurance claims in the long-term. This creates a virtuous cycle where by changing behaviour for the better, we create additional value for members, for us as an insurer, and wider society. 

We call this Shared Value Insurance. 
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Healthy People. Healthy Planet

At Vitality, being a Force for Good means putting health at the heart of everything we do, for people and for the planet. Our belief in Shared Value applies equally to our efforts to help create a more sustainable future. 

That's why we and our parent Discovery Group are committed to:

  • Incentivising one billion healthy activities per year by 2030
  • Reaching Net Zero by 2050 or earlier

The key to what we do

Of course, changing people’s behaviour is often easier said than done. So, to give our members a helping hand, over 25 years ago we created the Vitality Programme. It’s now the world’s largest incentive-based health promotion programme linked to insurance.

The programme is scientifically designed to encourage and reward people for having good lifestyle habits – being active, eating healthily and maintaining good mental health.

A programme proven to work

As a result, research shows that:

  • Highly active Vitality members have 27% lower healthcare costs on average1
  • Members who participate in the Vitality Programme can live up to 5 years longer2

On top of the health benefits, our members can also enjoy other rewards. For example, in 2024, we gave over £99 million in rewards and lower premiums to members as a result of rewards from the Vitality Programme.1

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Protecting people worldwide

Our parent company is Discovery Limited, the multinational financial services organisation.

We currently operate in 38 markets, protecting over 49 million lives worldwide.

A thought leader in behaviour change

On a wider societal front, to advance the science of behaviour change and better understand the relationship between behaviours and outcomes, we run the Vitality Research Institute.

Its work focuses on how to create healthier, more productive workforces; and more generally, how to help people live more years in good health.
Neville Koopowitz

"Make people healthier and to enhance and protect their lives

"At Vitality, our core purpose - to make people healthier and to enhance and protect their lives - is at the heart of everything we do as an organisation. And it is more relevant now than ever before."

Neville Koopowitz, Group CEO of Vitality UK.

Ready to get an insurance quote?

Health insurance

Looking for health insurance?

Call us on 0330 678 3326. Award-winning health insurance from as little as £1.45 per day*

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Looking for life insurance?

Call us on 0330 678 3328. Award-winning cover and rewards from £5 a month**.

Lines open:
Monday to Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-2pm
Closed: Sunday and bank holidays.

*Price is based on the following criteria: a 30-year-old based in Peterborough, plan start date Sept 2025, Full Medical Underwriting, Consultant Select hospital option, £250 excess and £500 out-patient benefit and includes Insurance Premium Tax (IPT)

**Charged on a monthly basis 

Call charge information

Calls to '03' numbers cost no more than a national rate call to a 01 or 02 number, whether from a mobile or a landline. If you get inclusive free calls to local rate numbers with your landline or mobile tariff, calls to '03' numbers will be included.

Where to next?

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Awards

See how highly rated we are.

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Sustainability

See what we're doing to help drive a healthier, more sustainable future.

Vitality Ambassador Jonny Wilkinson

Ambassadors

Find out who our Ambassadors are and why we’re partners.

Sources

1 VitalityHealth Claims Insights Report 2025
2 Based on members who move from 0 to 21+ activity points a week throughout their lifetime, applied to standard UK mortality rates. Vitality study 2024.