If you’re a health insurance customer, you can start a claim and manage existing ones with our Care Hub. You can:
- Start a claim
- Track existing claims
- View bills/invoices/payments
- Find out your excess
We’ve also got some frequently asked questions answered for you in our support section.
If you have health travel insurance with us and are in the UK, call:
0345 602 3523
If you are abroad and need to make an emergency claim, you can contact us 24 hours a day, seven days a week:
00 44 345 278 5605
Take a look at our step-by-step guide to making a VitalityLife claim to make sure you have everything you need. Or email us at lifeclaims@vitality.co.uk. We’ll be in touch as soon as possible.