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Fitbit support guides

Choose a support guide or find an answer to a problem for Fitbit devices.

What do you need help with?

  • Connect Fitbit to the Vitality Member app

    Learn how to connect your Fitbit so you can earn activity points towards Active Rewards

  • Fitbit troubleshooting

    Use this guide to resolve issues with syncing your points to the Vitality Member app

  • Fitbit FAQs

    View our FAQs to find the answers to your questions about Fitbit and Vitality

  • Fitbit support

    All the topics, resources, and contact options you need for Fitbit