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Connect Google Fit and the Vitality Member app

This guide will explain how to set up Google Fit with Vitality

Please note

We only receive activity data from Google Fit that has been recorded by Google Fit directly. We won’t award Vitality points for activity tracked by other devices or apps connected to Google Fit (e.g. Gears, or Fossils etc.). If you want to record your activity with another Vitality device partner (e.g. Polar, Garmin, Fitbit, or Withings) you need to visit the activity tracking page on the Member Zone and connect it directly to Vitality. 

Before you begin

  • Register for Member Zone

    Once you've registered in the Member Zone, use your username and password to log in to the Vitality Member app

Download Google Fit from the play store

Step 1 - Download the Google Fit app

  1. Go to the Google Play store
  2. Search for Google Fit
  3. Tap ‘Install’
Create Google account

Step 2 - Create a Google Account

  1. Open the Google Fit app
  2. Tap ‘sign in’
  3. If you have an existing Google Account, enter your email address in the box. If you don’t, tap ‘Create account’ in the bottom left.
Allow Google to track your actvities

Step 3 - Allow Google to track your activities

  1. Accept Google’s service settings
  2. Tap ‘Continue’
  3. Enter information (you can skip this if you prefer)
  4. On the ‘Keep track of your activities’ page make sure you tap ‘Yes I’m in’ so that Google Fit can automatically track activity for you
Complete Google Fit initial setup

Step 4 - Complete Google Fit initial setup

  1. Continue the rest of the setup process until you reach the last page
  2. Tap ‘Done’ when you reach the end of the setup
  3. You should now see the Google Fit home screen
Check 'Track activity metrics' is turned on

Step 5 - Check that Google Fit is allowed to read your activity data

  1. Open the Google Fit app
  2. Tap ‘Profile’ in the bottom right of the home page
  3. Tap the ‘Settings’ in the top right (gear icon)
  4. Scroll down to ‘Track activity metrics’
  5. This should say ‘On’ beneath it. If it doesn’t, tap ‘Track activity metrics’
  6. Select ‘On’
Tap 'Get healthier'

Step 6 - Connect Google Fit to the Vitality Member app

  1. Open the Vitality Member app
  2. Scroll down to ‘Get Healthier’ 
  3. Tap ‘Get Healthier’
  4. Tap ‘Google Fit’ from the list
Tap ' Connect to Google Fit'

5. Tap ‘Connect to Google Fit’
6. Tap ‘Start syncing’
7. On the pop up, tap your Google Fit account

Allow Vitality to receive information from Google Fit
8. Tap ‘Allow’ to let the Vitality Member app receive information from the Google Fit app
9. Now when you return to the Google Fit app you should now see a tick with ‘Connected to Google Fit’
Tap ' Manage connect apps'

Step 7 - Check that Google Fit is now linked to the Vitality Member app

  1. Open the Google Fit app
  2. Tap ‘Profile’
  3. Tap the ‘Settings’ icon in the top right
  4. Scroll down to ‘Manage connected apps’ and tap it
Connected apps

5. Select ‘All apps & devices’
6. You should now see the Vitality Member app

If you don’t see the Vitality Member app in this list please repeat the above steps. If the issue is still present, follow our ‘Google Fit troubleshooting guide’ before getting in touch.

Please note

In high demand periods, it can take up to 48 hours to sync your Google Fit data to the Vitality Member app and for your Vitality activity points to appear on the Vitality Plan Points Statement. We ask you not to close and open the apps again until the 48 hours have passed, as refreshing multiple times can overload your account and stop the data going through. If you then close and open your Vitality Member app again after this period, your points will be showing on your statement. For any difficulties with syncing points, please view our troubleshooting guide.

Frequently asked questions

Here's what Vitality members have been asking:

What data will Vitality receive from Google Fit?

If your phone contains an accelerometer it can track your steps. This is the data we receive from Google Fit.

To earn Vitality points for steps tracked with Google Fit, open Google Fit, go to settings, scroll down to ‘Google Fit data’ and turn on ‘Activity detection’.

We only receive activity data from Google Fit that has been recorded by Google Fit directly. We won’t award Vitality points for activity tracked by other devices or apps connected to Google Fit. If you want to record your activity with another Vitality device partner (e.g. Polar, Garmin or Withings) you need to visit the activity tracking page on the Member Zone and connect it directly to Vitality.

How do I track steps using Google Fit and sync my Google Fit data to the Vitality Member app

Once you’ve followed this guide, you can track your steps on the Google Fit home screen.

Then sync your Google Fit data via the Vitality Member app. Open the Vitality Member app, tap the ‘Refresh’ icon (or it will automatically refresh once you’ve authenticated using Touch ID) to send your Google Fit data to the Vitality Member app.

Once you’ve synced your activity data, the Vitality Member app will calculate the activity points due.

Follow the Track steps with Google Fit guide for more information.

How long will it take for activity points to show on my Vitality Points Statement?

Points should normally show on your Vitality Points Statement after 15 minutes, but can take 1-2 hours.

To view your synced Vitality activity points, simply close the Vitality Member app (without logging out) and reopen it after 15 minutes. Please note: in high demand periods, it can take up to 48 hours.

Where can I check my Vitality points?

On the home screen of the Vitality Member app, tap ‘My Weekly Activity’. For a detailed view, tap ‘View Plan Points Statement’.

You can also view your Vitality activity points online in Member Zone. Once logged in, navigate to ‘My Vitality’ and then ‘My Vitality Points Statement’.

What should I do if my points aren't showing?

Open the Vitality Member app and make sure that Google Fit is still showing as ‘Linked’ on the ‘Get Healthier’ screen.

You need to stay logged into the Vitality Member app. If you log-out you’ll need to follow the steps above to connect Google Fit to Vitality again.

For more tips follow our ‘Google Fit troubleshooting’ guide.

Not what you were looking for?

Take a look at our frequently asked questions or visit Google support for further troubleshooting