Frequently asked questions
Your questions answered
Take a look at some of the most commonly asked questions about Polar and Vitality.
How do I use my Polar device to earn points for activities with Vitality?
Why are my points not appearing in the Vitality Member app?
How long do I have to exercise for to receive Vitality activity points?
Is there a limit to the number of Vitality points I can earn each day for tracking my activity?
How do I buy a discounted Polar device?
Not what you were looking for?
Visit Polar support for further troubleshooting
Use this guide to resolve issues with syncing your points to the Vitality Member app