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Consultant Select

The right medical expert. Chosen by the medical experts.

Consultant Select – included on all our plans – gives you complete peace-of-mind, because it lets doctors decide who should treat you – instead of an insurer.

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All it takes is a few minutes to get a quote online:


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or call us

0808 256 4692

How it works

When you need a referral, we leave our expert medical partners Alliance Surgical – an independent doctor-owned organisation – to choose the best consultant for you, based entirely on your medical needs.

 

Quality-assured

The panel of consultants are all independently selected and regularly audited to ensure they always offer the highest standards of care.

 

More convenient

You can get a referral via the Vitality GP app or your NHS GP, meaning you can choose the quickest and easiest route for you.

 

Peace of mind

With the Vitality Patient Charter, you have the right to change consultant within The Panel, if you’re not happy. We’ll also help elevate any serious clinical concerns to The Panel.

 

Guaranteed high-quality care

Alliance Surgical reviews every consultant on their list, using a panel of medical peers. If they meet their rigorous quality standards, they also endorse them with the statement: ‘I would recommend this consultant to treat my family’.

 

Fully protected by the Vitality Patient Charter

This is our set of quality-assurance principles which say:

  1. The Panel will choose the most appropriate consultant to manage your presenting condition.
  2. The chosen consultant has been quality-assured through a consultant peer review process.
  3. You will have the right to switch to another panel-approved consultant if you’re not happy with the original named consultant, without any negative impact on your benefit limits.
  4. You will not experience any shortfalls on fees from the treating consultant (subject to your benefit limits).
  5. We will support you in escalating any serious clinical concerns you may have during your treatment to The Panel.

Frequently asked questions

Here are a few of the questions we’ve answered for our members

Can I choose what hospital I'm treated at?

The consultant will choose the most appropriate hospital for you to be treated in, based on your condition and where you live. However, if you would like more choice over where you are treated, you can choose to add a hospital list to your plan.

How do I claim with Consultant Select?

There are two ways to make a claim. You can use the Vitality GP app and - providing they can diagnose on the call – the Vitality GP will arrange an onward referral for you. Then you’ll get a call from Alliance Surgical to arrange all the details. Or you can visit your NHS GP and ask for an ‘open referral’. Then contact VitalityHealth and we’ll speak to Alliance Surgical. You’ll then get a call from Alliance Surgical to arrange all the details.

How quickly can I access care?

Whether you’re referred by a Vitality GP, submit a claim online or over the phone, an Alliance Surgical adviser will receive your details as soon as your claim has been approved. They’ll usually contact you the next working day or sooner.

Is Consultant Select included in Core Cover?

Yes, every VitalityHealth plan comes with Consultant Select as standard.

Who are Alliance Surgical?

They’re the biggest national group of UK consultants in private practice, all reviewed and audited by their peers. They also undergo customer satisfaction assessments, so you can be sure of getting the highest standards of care.

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Award-winning health insurance from £1.15 per day.

Get one month free when you join in July or August*
*Offer runs 01.07.2017 to 31.08.2017 inclusive. Your month seven premium payment will be waived. Terms and Conditions apply.

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Phone icon Call us on 0800 779 955

Or ask for a callback and we’ll get in touch at a time to suit you.
Lines are open:
Monday to Thursday: 9am – 7.45pm
Friday: 9am – 5pm
Saturday: 9.30am – 2pm

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Where to next?

  • Vitality GP

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    Get private GP access within 48 hours.

  • The Consultant Panel

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    Get the right expert for you.

  • Core Cover

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    Award-winning cover.