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Core cover

✓ Online GP appointments
✓ Access to high-quality private healthcare
✓ Rewards for healthy living.

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How our core cover can help

If you or your family get sick or injured, core cover gives you fast access to private healthcare to get you better. 

But, we know prevention is better than a cure. So we'll provide you with the tools to get healthier, support to get you where you want to be, and rewards to keep you going.

Core cover starts from £35 a month. You can then tailor your plan by including cover options.
Our health insurance is 5 Star rated by Defaqto, and 4.5 star rated on Trustpilot

What's included in core cover?

When you or your family are unwell:
✔ Online GP appointments with Vitality GP
✔ 24/7 access to Care Hub – If you need quick and easy access to care, Care Hub connects you to a healthcare professional
✔ Private hospital fees
✔ Procedures where you don't need to be admitted to hospital (out-patient surgery) 
✔ Cancer treatment with our Advanced Cancer Cover.


Other benefits:

✔ Support for mental health and menopause
✔ NHS Cash Benefit – Choose to be treated at an NHS hospital rather than privately and we'll give you a cash benefit
✔ Discounts and rewards, including Apple Watch.


Helpful documents:
Health insurance plan summary
Health insurance plan terms and conditions

Boost your health insurance plan with these optional extras:
Like most health insurers, we don’t cover:
 Chronic conditions – These are long-term conditions which need ongoing treatment. For example, diabetes and asthma.
✕ Pre-existing conditions – If you already have a condition when you buy your plan, we don’t normally cover your treatment costs
 Treatment outside the UK – For this, you can include worldwide travel insurance in your plan.

Care Hub: fast access to healthcare when you need it

If you or your insured family members fall ill, you can start a care request via our Care Hub - it's ready for you 24/7. Once you've registered for an online member account, you'll be able to access it through our app. If we approve your care request, you can arrange an appointment with a specialist. You'll be able to view your excess and manage your bills and payments too.

Private hospital fees

If you’re admitted to hospital and the treatment is covered by your plan, we’ll pay for:

✓ Diagnostic tests
✓ Nursing
✓ Any drugs you might need while in hospital
✓ Surgeons’ and anaesthetists’ fees
✓ Physicians’ fees and other consultant fees.
More on hospital treatment

Advanced Cancer Cover

If you’re diagnosed with any type of cancer, we’ll cover your treatment costs in full. There’s no limit to how many rounds of treatment we’ll cover. You’ll also be assigned a care consultant who will be with you each step of the way.
More on Advanced Cancer Cover

Mental health support

Our mental health is important for us to be able to lead healthy, happy lives. Core cover includes eight online or face-to-face Talking Therapy sessions each plan year. This includes counselling and cognitive behavioural therapy (CBT).
More on mental health support

Discounts and rewards

Save money on gym fees, activity trackers, sports shoes and more. Then, get active and you could earn rewards like a weekly coffee.
See all Vitality partners

Felicity's story

At 35, Felicity found a lump in her breast and went to straight to her GP. She needed to see a specialist immediately so contacted Vitality and saw one within an hour. Here's the rest of the story and how core cover helped her through.
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Need advice?

Call us on 0808 274 1902. Our team are on hand to answer your queries. See opening hours.