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Core cover

✓ Online GP appointments
✓ Access to high-quality private healthcare
✓ Rewards for healthy living.

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How our core cover can help

If you or your family get sick or injured, core cover gives you fast access to private healthcare to get you better. 

But, we know prevention is better than a cure. So we'll provide you with the tools to get healthier, support to keep you going, and rewards for getting active.

Core cover starts from as little as £1.45 a day*. You can then tailor your plan by including cover options.

*Price is based on a 35-year-old living in Peterborough, plan starting 01.02.2024, with Consultant Select hospital option, Full Medical Underwriting, plan excess of £250, and £500 Out-patient benefit. Includes Insurance Premium Tax

What's included in core cover?

Included

When you or your family are unwell:
✔ Online GP appointments with Vitality GP
✔ Access to Care Hub – connects you to a healthcare professional near you
✔ Private hospital fees
✔ Procedures where you don't need to be admitted to hospital (out-patient surgery) 
✔ Cancer treatment with our Advanced Cancer Cover
✔ Up to six sessions of physiotherapy within our Priority Physio network


Other benefits:
✔ Discounts on self-care health tools
✔ Support for mental health and menopause
✔ NHS Cash Benefit – Choose to be treated at an NHS hospital rather than privately and we'll give you a cash benefit
✔ Discounts and rewards, including Apple Watch.


Helpful documents:
Health insurance plan summary
Health insurance plan terms and conditions

Not included

Like most health insurers, we don’t cover:
✕ Chronic conditions – These are long-term conditions which need ongoing treatment. For example, diabetes and asthma.
✕ Pre-existing conditions – If you already have a condition when you buy your plan, we don’t normally cover your treatment costs
✕ Treatment outside the UK – For emergency medical cover overseas, include worldwide travel insurance in your plan.

Cover options

Boost your health insurance plan with these optional extras:
  • Out-patient Cover – This is the most popular. It pays for tests and treatment when you don't need to be admitted to hospital
  • Hospital list – Choose which hospitals you’d like to be treated at
  • Therapies Cover – Covers treatments like acupuncture and homeopathy
  • Mental Health Cover – Extra cover for mental health conditions
  • Optical, dental and hearing insurance – Claim back costs for looking after eyesight, teeth, and hearing
  • Worldwide travel insurance – Cover while you're abroad.

Care Hub: fast access to healthcare when you need it

Connect to the treatment you need in just a few clicks – if you or someone on your plan gets ill.

You can use Care Hub to:

  • Manage your healthcare in one place
    Arrange Vitality GP, physio or mental health consultations. Carry out rapid cancer risk checks. Have prescriptions delivered straight to your door.
  • Get approvals in seconds
    Get instant online authorisation for claims covered in your plan. Plus get fast-track access to breast screening and diagnostic services.
  • Pick and choose your consultant
    Based on their experience, expertise and location. And book a consultation at a time that suits you.

Private hospital fees

If you’re admitted to hospital and the treatment is covered by your plan, we’ll pay for:

✓ Diagnostic tests
✓ Nursing
✓ Any drugs you might need while in hospital
✓ Surgeons’ and anaesthetists’ fees
✓ Physicians’ fees and other consultant fees.
More on hospital treatment

Advanced Cancer Cover

If you’re diagnosed with any type of cancer, we’ll cover your treatment costs in full. There’s no limit to how many rounds of treatment we’ll cover. You’ll also be assigned a care consultant who will be with you each step of the way.
More on Advanced Cancer Cover

Mental health support

Our mental health is important for us to be able to lead healthy, happy lives. Core cover includes eight online or face-to-face Talking Therapy sessions each plan year. This includes counselling and cognitive behavioural therapy (CBT).
More on mental health support

Discounts and rewards

Save money on gym fees, activity trackers, sports shoes and more. Then, get active and you could earn rewards like a weekly coffee.
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Need advice?

Call us on 0808 256 8747.
Our team are on hand to answer your queries.

Lines are open:
Monday to Thursday 9am-8pm, Friday 9am-6pm, Saturday 10am-2pm
Sunday and bank holidays: Closed.