Vitality Programme support
If you’re thinking about joining Vitality or just starting out, find out all you need to know about how the Vitality Programme works
At Vitality, if you get active each week and look after yourself, we reward you with regular treats and discounts from our partners.
We’ve created a range of guides to help you with the Vitality Programme journey, which cover:
- Getting started
- Understanding and earning Vitality points
- Connecting an activity tracker to earn Vitality points
- Using Vitality points with our partners and rewards.
Learn about the Vitality Programme
-
![How Vitality points work]()
How do Vitality points work?
Find out how many Vitality points you can earn for each activity, such as a Vitality Healthcheck or going to the gym -
![Guide to Member Zone]()
Guide to Member Zone
Find out how to register for the Member Zone and Vitality Member app and start earning points -
![Getting to Silver and Gold]()
How do I get to Silver and Gold status?
Follow this guide to quickly move from Bronze status up to Gold -
![How Vitality works]()
How Vitality works
Learn about how the Vitality Programme works and how to get the most out of your benefits -
![Activity guides]()
How to earn points by exercising
If you walk, run, cycle, or swim, find out how many points you could earn for each activity -
![Confirm an activity]()
How to confirm an activity
Recently visited the dentist or had a Health Assessment? Find out how to get Vitality points for it -
![Caffè Nero]()
Caffè Nero
Support guides and FAQs for the Caffè Nero reward. -
![Rakuten TV]()
Rakuten TV
Support guides and FAQs for the Rakuten TV reward. -
![Apple Watch]()
Apple Watch®
Get active. Get Apple Watch. Available with qualifying health and life insurance plans. Terms apply. -
![Odeon and Vue Logos]()
Cinema
Find out how to earn and claim your cinema reward or take a look at our frequently asked questions -
![Vitality Healthcheck logo]()
Vitality Healthcheck
Earn up to 680 Vitality points for taking a Vitality Healthcheck. -
![Healthy living and eating]()
Healthy living and eating
You can earn regular points for eating healthily and losing weight with Vitality partners -
![Two pink speech bubbles]()
We're here to help
Get in touch with us if you have a question about the Vitality Programme that isn’t covered in our support pages
