Support guides
Activity tracker
Find out how to link your activity tracker to Vitality to earn points for getting active.
Vitality points
Find out how to earn Vitality points towards your Vitality status.
Apple Watch data
Find out how to sync your Apple Watch data with Apple Health and the Vitality Member app.
Missing points
Find out how to recover missing Vitality points.
Cashback
Find out how to earn and track cashback with Waitrose & Partners or the Vitality American Express Credit Card.
Vitality status
Find out how to increase your Vitality status to boost your rewards and benefits.
Vitality rewards
Find out how to sign up to and use your partner benefits and discounts.
If you need to speak to our team
Want to have a chat?
Message one of our agents on WhatsApp. We’re available 24/7.
Call us on 0345 602 3523
Monday to Friday: 8am to 7pm Saturday 9am to 1pm; We will be closed on bank holidays
Calls to ‘03’ numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive ‘free calls to local rate numbers with your landline or mobile tariff, calls to ‘03’ numbers will be included.