Here whenever you need us
As part of Core Cover, our team of medical professionals and trained case managers are ready to help, whenever you need them.
We know how hard it can be if you’re diagnosed with a serious or life-threatening condition. That’s why our specialist team of clinically-trained, patient-centred professionals and Care Consultants are there to help during the most difficult and stressful times.
How Vitality Care can help
For complex or ongoing claims, such as cancer or psychiatric conditions, we’re on hand to explain any part of your plan and to help you and your family understand the medical advice you receive.
We also help you get the best from your plan - whether it's a faster diagnosis, providing access to the latest drugs and treatments, subject to the benefits included on your plan and your hospital list.
We provide information about treatment at home, where it’s possible, and the NHS Hospital Cash Benefit. Plus, you’ll always speak to the same Care Consultant, so you won’t have to repeat yourself.
Other ways Vitality Care can help
NHS hospital cash benefit
Because the physical and emotional impact of cancer is hard enough without having to also worry about money, our plans give you the option to have eligible treatment on the NHS, rather than being treated privately. If you choose to do this, we’ll pay you a cash benefit.
We know every patient’s journey is unique, so our plans allow you to be treated at home, too. Home treatment also covers eligible home chemotherapy, such as tablet, injections and infusions, as well as biological and bisphosphonate therapies. For maximum flexibility, you can also choose to be treated at home at any point during your care – for example, you can start treatment in hospital and move to a home setting or vice versa.