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Vitality launches new physiotherapy service, carers support and discounted screening for members 

Vitality has announced a series of new healthcare partners to help better support members and their loved one’s health.

Members will now be able to access discounted health screening, carer advice and an additional musculoskeletal (MSK) physiotherapy service, further bolstering the comprehensive services Vitality Health, Life and Invest members can already access. 

New physiotherapy service
A new partnership with leading independent physiotherapy service Ascenti, which will deliver musculoskeletal (MSK) physiotherapy to Vitality members nationwide. The digital physiotherapy service, PhysioCare, will be fully integrated with Ascenti’s bespoke patient workflow system meaning that Ascenti physiotherapists will be able to provide Vitality members with video exercises, track their progress and adjust rehabilitation programmes accordingly. Vitality members will be able to book appointments directly through the service, have virtual consultations with Ascenti clinicians and be able to carry out exercises in the comfort of their own home, with access to guided videos that can be downloaded and viewed at any time. 

For more information on Ascenti, please visit:

Exclusive health screen provider 
An extension in remit to current partner, Bluecrest, who will now be the primary health screen provider for Vitality members. All eligible Vitality members will be able to receive savings of up to 80% on Bluecrest Health Screening tests at over 2,000 roaming clinics, located in convenient and relevant locations throughout the UK. Eligible Vitality Health, Life and Invest members will be able booking screenings via the Vitality Member Zone. Health screenings cover lung function, liver, kidney and heart disease, along with a complete overview of stroke risk, heart, artery and blood health. Health assessments will take around 30 - 40 minutes, and members will be provided with a personalised Health Report which will highlight areas they need to focus on to improve their health.  Where results require urgent or immediate attention the member will be directed to the appropriate care.

Access to later life carer advice
All Vitality members and their immediate family will now have access to SuperCarers CareSolved proposition, supporting them through all the different stages of arranging care. Through SuperCarers, members will be able to speak to a care expert to discuss options for themselves or a family member, and then go on to access care through a care booking service which matches people with the most relevant choice of experienced and vetted care providers, based on care needs, location and preferences. All Health, Life and Invest members and their immediate family members will also receive a discount of 20% off the first £1,000 of ongoing care booked via SuperCarers, rising to 20% off the first £3,000 of care for all Life members with Later Life Options (Dementia and FrailCare Cover and Dementia and FrailCare Cover Plus).

Neville Koopowitz, CEO at Vitality, says: “With our members increasingly faced with an abundance of information about health and wellness, we wanted to simplify the way they can access services to support their own health, and that of their families.  
“Our new partners will help us to continue to provide transparent and accessible advice and screenings for our members, empowering them to make informed choices about their healthcare. 
“We are delighted to be able to bring Ascenti, Bluecrest and SuperCarers to our members, further strengthening our commitment to protect and enhance people’s lives.”

Stephanie Dobrikova, CEO at Ascenti, adds: “We are delighted to be partnering with Vitality and we are excited to be able to provide their members with access to our revolutionary digital musculoskeletal physiotherapy services. 

“Our unrivalled experience and in-house digital triage solutions will help individuals in their journey towards improved health and wellbeing, by giving them the expert physiotherapy care they need at the touch of a button, in a way that is most convenient for them.”

Peter Blencowe, Managing Director at Bluecrest Health Screening comments: “We’re delighted to be further enhancing our partnership with Vitality. We share the ethos that providing people with the tools they need to proactively manage their health is a key part of encouraging long-term healthy habits.”

Adam Pike, CEO of SuperCarers says: "SuperCarers is thrilled to be partnering with Vitality and joining-up our unique propositions in helping families with the challenges of later life. Our unique CareSolved service provides guidance and support at every step of the care journey, and now all Vitality members can access at no cost to them".