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Connect Apple Watch to the Vitality Member app

This guide will explain how to set up your Apple Watch with Vitality.

Before you begin

Set up your Apple Watch and Member app with these guides:

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Step 1: Download the Vitality Member app

  1. Open the App Store on your iPhone
  2. Tap Search and enter 'Vitality' in the search box
  3. Select the 'Vitality UK' app
  4. Download the app to your iPhone

 

 

 

 

Download app
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Step 2: Log in to the Vitality Member app

  1. Enter your Member Zone username and password
  2. Tap ‘Log in’







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Step 3: Connect the Vitality Member app to Apple Health

  1. Select 'Account' from the bottom menu and tap 'Connections'
  2. From the devices section, tap the ‘Apple Health’ logo

You’ll need to make sure that your Apple Watch is set up and linked to Apple Health. Find out more in Apple’s user guide.

 







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Step 4: Choose which Apple Health data sources to read

  1. Select 'Turn All Categories On'
  2. Tap 'Allow' in the top right corner
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Step 5: Check Apple Health is now linked to the Vitality Member app

  1. In the 'Devices' section of the Vitality Member app check that Apple Health is underneath 'Devices currently linked'

Step 6: Check Apple Watch is prioritised within Apple Health Data Sources

  1. Open the Apple Health app
  2. Click 'Summary'
  3. Click the steps you've done today
  4. Scroll down to the bottom, then click 'Data Sources & Access'
  5. Under ‘Data Sources’, ensure Apple Watch is at the top of the list
  6. To move it to the top, press 'edit' at the top of the screen and hold the three lines that appear next to your Apple Watch. Then, drag it to the top of the list.
  7. Tap 'Done'
Your activity points will show up in the app after 15 minutes. During busy periods, this can take up to 2 hours.

Please note: activity tracked through Apple Watch can earn you a maximum of 8 Vitality activity points per day and contributes to your maximum of 40 activity points you can earn each week.

FAQs

What's the difference between Apple Health, Apple Watch and the Vitality Member app?

To earn Vitality activity points, you need to use the Apple Health app on your iPhone.

It can take step data from your iPhone (if you're using an iPhone 6s or later) or steps and heart rate workouts from your Apple Watch.

The Vitality Member app, as well as giving you easy access to your Vitality points statement, Vitality Age and Active Rewards if your plan is eligible, is also able to take some data from Apple Health and use that to award Vitality activity points for your workouts.

What activities can I track with Apple Watch to earn Vitality activity points?

You can see how many activity points you’ve earned on your Vitality points statement in the Vitality Member app. Once you’re eligible to start earning Vitality contributions towards your variable Direct Debit, you'll also be able to track your activity points on the sidebar on the Apple Watch page.

Where can I see my Vitality activity points?

You can see how many activity points you’ve earned on your Vitality points statement in the Vitality Member app. Once you’re eligible to start earning Vitality contributions towards your variable Direct Debit, you'll also be able to track your activity points on the sidebar on the Apple Watch page.

Where can I view what activity is being tracked via my Apple Watch?

You can view your tracked activity within the Apple Health app.

Simply open the Apple Health app and tap ‘Health Data’ then ‘Activity’ to set up and view information that the Apple Health app tracks – it will automatically count your steps, walking, and running distances.