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Bereavement Support

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Losing a loved one is always hard

Knowing where to turn when someone dies can feel overwhelming. That's why we've compiled some resources and charities to turn to for support. They can advise you with practical help or provide a support network when you need it most.

Practical help and support

These services and charities can provide advice and practical help

NHS Coping with Bereavement page

The NHS website has a dedicated page designed to help people deal with grief after bereavement or loss. This material might help you navigate the difficult emotions and feelings that come after a loss, and also provides information about common symptoms of grief and loss, and how to manage them.

NHS Coping with Bereavement page


GOV.UK's Tell Us Once service

Once you have registered a death with a registrar, the UK government's Tell Us Once service lets you report a death to most government organisations in one go. This means that organisations like HMRC, the Department for Work and Pensions, the DVLA and the local council will all be informed and can update their records relating to that person, so you don't have to contact each agency directly.

Tell Us Once service




Cruse Bereavement Care 

Cruse is the leading national charity for bereaved people in England, Wales, and Northern Ireland. They offer support, advice and information to children, young people, and adults when someone dies. They aim to enhance society’s care of bereaved people.

You can find their website here.



Grief Chat 

Grief Chat believe professional bereavement support should always be accessible to those in need. They give anyone bereaved access to speak with a professional and qualified bereavement counsellor online via their instant chat service. This service is free, and available to anyone.

Services available Monday to Friday 9am to 9pm (GMT).
You can find their website here.



Trust Inheritance 

Trust Inheritance offer practical support on what to do when someone dies. This includes registering a death, organising a funeral, and applying for probate. They also help with Wills, Trusts and Lasting Powers of Attorney.

You can find their website here.
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What to do next

If you’re looking to claim on a Vitality Life insurance plan, our team are here to help you every step of the way. You can read our guide to making a life insurance claim, which contains contact details and your next steps. Or, you can call us on 0345 602 3523 to speak to an adviser.