How to make a car insurance claim
We're here to help you, 24/7, 365 days a year
With everything you need to know about making a claim on your car insurance
To make a claim for a cracked or broken windscreen, use our partner Autoglass.
Start your windscreen claim now by booking an appointment using the booking link below.
Or, if you'd rather speak to Autoglass, call on 0330 024 0633.
You don't need your policy number to book. And windscreen claims don't affect your no claim discount!
If you've been in an accident, please make yourself safe before contacting us. See what should I do if I'm involved in an accident?
When you're safe, call us on 0330 024 0631. Give us as much information as you can and let us know if other vehicles, people, or property were involved.
We'll contact the other insurance companies to manage any claims or payments.
If your car is stolen, report it to the police first and get a crime reference number (you'll need this when you call to claim)
What happens next?
Once you've spoken to us, we'll take care of everything. We'll keep you updated with what's going on - from repair progress updates to payment dates.
We aim to be quick and efficient in settling any claims, even in the most difficult of circumstances.