How to redeem your Rakuten TV voucher
To receive the Rakuten benefit, you’ll need an eligible Vitality plan and to have completed your Health Review in the Member Zone.
Get your voucher code
>> From here, click REDEEM NOW
Visit the Rakuten Vitality landing page
>> Click REDEEM YOUR VOUCHER
Choose your movie
You can only redeem your voucher by logging into your Rakuten account on the Rakuten website. Please don’t enter your code on a device or on your TV.
Select the movie you want to watch by clicking on the thumbnail image of the item.
>> CLICK ON THE MOVIE THUMBNAIL IMAGE
Sign in to your Rakuten TV account
>> Click SIGN IN
Enter your voucher code
>> CLICK CONFIRM
Watch your movie
If you can’t find your Rakuten emailThere could be a number of reasons why– please check:
- You’re receiving other non-policy related emails from Vitality
- Your Junk folder – you may need to add firstname.lastname@example.org to your ‘safe sender list’
- Your email address is correct – we send your voucher to the email address associated with your Vitality account. If you need to update your email address, please do so on the My details page in Member Zone.
- Your inbox has enough space to receive new emails.