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How to redeem your Rakuten TV voucher

Read our guide on how to redeem your movie voucher code.

Learn more about the Rakuten reward in Member Zone.

To receive the Rakuten benefit, you’ll need an eligible Vitality plan and to have completed your Health Review in the Member Zone.

Rakuten TV Vitality email

Get your voucher code

We’ll send you one Rakuten TV at-home movie voucher code per week, to the email address you’ve signed up with. 

>> From here, click REDEEM NOW
Rakuten Vitality landing page

Visit the Rakuten Vitality landing page

You’ll go to the Rakuten Vitality landing page, which also includes step-by-step instructions on how to redeem your voucher. 


Rakuten film library

Choose your movie

Browse thousands of Rakuten movies on us – including new releases. Only selected Home Premiere movies aren’t included. 

You can only redeem your voucher by logging into your Rakuten account on the Rakuten website. Please don’t enter your code on a device or on your TV.

Select the movie you want to watch by clicking on the thumbnail image of the item. 

Rakuten Sign in

Sign in to your Rakuten TV account

Sign in with your email address and password or register if you haven’t used Rakuten TV before.

>> Click SIGN IN

Enter your voucher code

Enter your voucher code making sure you don’t enter any spaces before or after the code.

Rakuten watch film

Watch your movie

Your movie is now ready and will be available for 48 hours. 

Whether you want to watch it on your smart TV or other device, you can on any device by logging into your Rakuten account and going to the ‘My Library’ section.

If you can’t find your Rakuten email

There could be a number of reasons why– please check:
  • You’re receiving other non-policy related emails from Vitality
  • Your Junk folder – you may need to add to your ‘safe sender list’
  • Your email address is correct – we send your voucher to the email address associated with your Vitality account. If you need to update your email address, please do so on the My details page in Member Zone.
  • Your inbox has enough space to receive new emails.