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We encourage you to lead a healthier lifestyle and reward you for doing so. But we understand that sometimes you’ve got questions. Find some of your common queries answered below.

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There are lots of ways to earn Vitality points. If you keep moving, you’ll earn points. There is a maximum daily limit of eight points and up to 40 points a week. Find out what activities and health checks get you points here.

If you have points missing from your Vitality points statement, you can find step-by-step guides to solve this here
We work closely with all our Vitality Programme partners to give you the best experience possible. Get help with each one in our Vitality Programme support area.  
Make sure you’re registered on Member Zone and find out how to connect your activity tracker to Vitality with our support guides.  
Read about how you can earn cashback with American Express® Credit Card or Waitrose when you make positive lifestyle choices.  
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Saturday: 9am – 1pm*

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