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Linking Vitality and Polar

Learn how to link Vitality to your Polar

Before you begin

Have you registered for Vitality Member Zone online?

  • If not, you can register here and then come back to this guide
  • You’ll then have your Member Zone username and password ready to link Vitality with Polar.

How to link Vitality and Polar

  1. Track your activity using your device and sync it to the Polar Flow app. Make sure you switch bluetooth on before syncing your device
  2. Open the Polar Flow app.
  3. Check your activity history to make sure that the app is recording your activity
  4. Log into the Polar Flow website at flow.polar.com
  5. If your activity is missing, sync your activity data from the Polar Flow app to the Polar Flow website
  6. If your activity data is already showing on the Polar Flow website, visit the Vitality activity tracking page on the Member Zone, scroll down to the Polar section and click on the blue ‘UNLINK’ button.
  7. Link Polar to Vitality again by clicking on the blue ‘LINK’ button and follow the instructions on the screen to complete the process
Once you've recorded a new activity, allow 48 hours for your points to show on your vitality points statement. If your Polar device isn’t recording your activity please visit: support.polar.com/uk-en/support