Creating a healthier planet
We are committed to reaching Net Zero across all scopes by 2050 or earlier, and we have published our Group Net-zero Transition Plan which demonstrates our targets for decarbonisation and engagement.
We have reduced our direct footprint by over 70% since 2019 and continue to maintain carbon neutral UK operations by offsetting our residual emissions.
For our wider supply chain, we are working with partners to set milestone reduction targets aligned to the Science-Based Targets initiative, ensuring our goals match the latest climate science.
Our transition plan details the steps we will take to reduce emissions, engage suppliers and drive meaningful change across the insurance value chain.
Find out more in our Vitality UK Climate-related Financial Disclosures Report and Discovery Group Net-zero Transition Plan.
What does it all mean?
Direct Carbon footprint
The total amount of greenhouse gas (GHG) emissions (scope 1 and 2) caused by an individual, organisation, service or product.
Indirect carbon footprint
The total amount of greenhouse gas (GHG) emissions (scope 3) caused by the organisation’s supply chain.
Carbon neutral
An activity is carbon neutral if all the residual emissions (following a carbon reduction plan) have been offset via high integrity carbon credits.
Net zero
Cutting greenhouse gas emissions by at least 90% - compared to a baseline measurement - with any remaining remissions removed from the atmosphere, via nature-based or technology-based solutions.
Greenhouse gases (GHGs) - Gases in the earth’s atmosphere that trap heat. Well known GHGs include carbon dioxide (CO2), methane or sulphur dioxide
Minimising our impact
We’re working to reduce the impact we have on the environment.
We are cutting emissions across our business, from the buildings we operate in, to the vehicles we use and the energy we source.
Key actions include:
- Converting our nurse fleet to hybrid vehicles, with a gradual shift to electric
- Switching all Vitality offices to 100% renewable electricity
- Reducing our office space by 15%
- Achieving a 2-star Fitwel accreditation in London and Bournemouth, aiming for 3 stars in our new Stockport office to support healthier, more sustainable workplaces
- Completing energy audits to identify further savings
- Measuring our UK office waste and collaborating with partners to work towards zero waste-to-landfill
Explore our progress in the Discovery Net-zero Transition Plan 2025.
We are committed to transparent reporting and welcome guidance and regulation that support best practice across the market.
Our policies reflect the risks associated with climate change. We regularly review and enhance our approach to ensure continuous improvement across our operations, policies and disclosures.
Find out more by reading our:
We support the Principles for Responsible Investment (PRI) through our parent company, Discovery, a signatory committed to advancing sustainable finance.
We integrate environmental, social and governance (ESG) factors into our investment decisions in line with our Discovery Group Responsible Investment Policy.
Our portfolios are managed by asset managers who apply responsible investment practices, including ESG monitoring and screening.
We have also taken steps to reduce the carbon intensity of our bond portfolio and continue to explore opportunities for impact and sustainable investing.
We are committed to transparency and accountability. You can explore our approach and progress in our Vitality UK Climate-related Financial Disclosures report, and our Discovery Group Sustainability report.
We have multiple initiatives for our employees to help them live greener lives.
- Electric Vehicle leasing scheme, which enables Vitality employees to lease an electric or hybrid vehicle at a reduced cost through a salary sacrifice arrangement.
- Access to an eco-platform which enables employees to review their personal carbon footprint, as well as discover ways to reduce their carbon impact. We run focused campaigns every year encouraging employees to track actions in the eco-platform.
- Car-pooling scheme access for Bournemouth and Stockport employees, to encourage lift sharing and reduce emissions from commuting to the office.
- Our Green Champions network brings sustainability to life across the business by sharing ideas, encouraging participation and championing local action.
- Our Green Hub provides practical guidance, resources and updates to help employees make more sustainable choices.
- Employee communications share sustainability news, campaigns and simple actions colleagues can take at work and at home.
Working with our supply chain
Being a Force for Good, an exceptional partner and a good corporate citizen are key values at Vitality. We’re collaborating with our suppliers and partners to help reduce our collective carbon footprint.
What this means for our suppliers and partners
- We continuously review our suppliers' and partners' approach to managing environmental and social issues
- We use a supplier management framework to dictate governance levels, which can include service reviews and strategy/innovation sessions
- We have a Supplier Code of Conduct that outlines our sustainability expectations in areas focusing on social issues and the environment, such as Diversity and Equality, Child Labour, and Financial Crime
- We have a Sustainability award at our annual Supplier awards, to recognise the actions our suppliers and partners are taking to decarbonise
- We ask for responses to a variety of ESG questions, through our supplier risk questionnaires before working with a supplier. This lets us make sure we work with suppliers who share our values
Working with our partners for a healthier planet
How our partners are helping to make healthier, more sustainable choices easier
Working with partners to reuse, recycle or repurpose things, rather than throwing them away.
- Members enjoy an extra 10% with a cap of £30 when they trade in their old Apple Watch through musicMagpie when ordering a new one, promoting a more circular economy. Vitality | musicMagpie
- Members receive a discount of 20% off Callaway pre-owned golf clubs. Callaway X Vitality
- Members receive an extra stamp through Caffè Nero when they use a reusable cup to redeem their Vitality hot drink voucher. Ethics - Caffè Nero: United Kingdom (caffenero.com)
- Our Active Reward partner itsu focuses on reducing food wastage and ensuring their packaging is sustainable. https://www.itsu.com/healthier-milestones/
- Bluecrest have switched to digital health reports by default – reducing print and resulting in substantial environmental savings.
- Nuffield Health removed plastic wet-kit bags from all their fitness and wellbeing centres
- Mindful Chef, a certified B Corp recipe box provider, allows members to order a recipe box in the knowledge that their food has been ethically supplied and sustainably sourced Proud to be a B Corp | Mindful Chef
- Our members have the opportunity to book a hotel through our partner Mr & Mrs Smith, also a certified B Corp, and choose an eco-friendly place to stay. Sustainability | Mr & Mrs Smith (mrandmrssmith.com)
- We have introduced bike benefits through Brompton and Trek – helping to reduce the barriers to cycling for our members, in turn helping towards choosing active travel. Brompton | Rewards | Vitality , Trek | Rewards | Vitality
- ASICS measures and reports on the carbon footprint of their trainers to help members make more informed choices when purchasing a new pair. www.asics.com/gb/en-gb/mk/sustainability
- The PizzaExpress Vitality Range offers lighter menu options that members can enjoy as part of a balanced diet. Vitality x PizzaExpress
