Skip to Content

Terms and conditions

1. This Offer is open to all persons who comply with these Terms and Conditions. For the purposes of these Terms and Conditions:

a) “Additional Condition” means the Eligible Participant must have earned 40 Vitality Points per month for the two consecutive months following the Inception Date (the date the cover begins). For the avoidance of doubt, where a VitalityLife Plan has two Eligible Participants (i.e. is a “joint life” VitalityLife Plan) both Eligible Participants must meet the Additional Condition separately.

b) “Cashback” means the value of one month’s Premium of the Eligible Participant’s VitalityLife Plan, subject to the restrictions in clause 4.

c) “Eligible Participant” means an individual who is covered under an Optimised VitalityLife Plan which:
i. has an Inception Date between 1st July 2020 and 30th September 2020 (inclusive);
ii. has all relevant Premiums paid up to date;
iii. was not covered under a VitalityLife Plan at any point between 15 May 2020 and 30 June 2020 (inclusive);
iv. is the first person covered on the VitalityLife Plan. On a Joint Life Plan, this is the first and second person covered as defined in the plan provisions; and
v. has provided a valid email address to Vitality. For the avoidance of doubt, this Offer is applied automatically to all Eligible Participants who comply with these
Terms and Conditions.

d) “Inception Date” means the date on which the insurance cover (excluding Immediate Cover and Mortgage Free Cover) commences for the lives insured under the VitalityLife Plan.

e) “Initial Conditions” means the following conditions:
i. the Eligible Participant must complete the “Online Health Review” for the relevant VitalityLife Plan within three months of the Inception Date; and
ii. the Eligible Participant must have earned at least three Vitality Points under the relevant VitalityLife Plan within three months of the Inception Date. For the avoidance of doubt, where a VitalityLife Plan has two Eligible Participants (i.e. is a “joint life” VitalityLife Plan) both Eligible Participants must meet the Initial Conditions separately.

Please note that Initial Condition

(i) will be considered met where the Eligible Participant is an existing Vitality customer, and has completed an Online Health Review within the 15 months prior to the Inception Date.

f) “Offer Period” means 1st July 2020 to midnight 30th September 2020.

g) “Online Health Review” means an online Vitality age assessment that can be accessed and completed on Member Zone.

h) “Optimised” refers to a VitalityLife Plan which includes an optimiser but excludes any optimiser that is exclusively available to VitalityLife Plans arranged on a Whole of Life basis. Terms and conditions.

Summer cashback offer (the “Offer”). VitalityLife is a trading name of Vitality Corporate Services Limited. Registered number 05933141. Registered in England and Wales. Registered office at 3 More London Riverside, London, SE1 2AQ. Vitality Corporate Services Limited is authorised and regulated by the Financial Conduct Authority. Calls may be recorded/monitored to help improve customer service. Call charges may vary. VL TC 0051 _072020_J6027

i) "Premium(s)" means the total plan premium paid in order to maintain coverage under their VitalityLife Plan.

j) "Premium-Payer" refers to the person responsible for paying Premiums on the VitalityLife Plan.

k) “Vitality Point(s)” means points awarded to Eligible Participants under their VitalityLife Plan for any points-earning physical activity (as specified by Vitality).

l) “Vitality” means Vitality Corporate Services Limited (registered number 05933141) of 3 More London Riverside, London SE1 2AQ.

m) “VitalityLife Plan” means a pure protection insurance contract, administered by Vitality trading as VitalityLife. For the purposes of these Terms and Conditions, the VitalityLife Plan must be genuinely new (so cancelled/lapsed and re-keyed VitalityLife Plans will be excluded).

When Cashback can be earned

2. Subject to clause 4, the Premium-Payer will be entitled to receive the Cashback under these Terms and Conditions where the Eligible Participant meet the Initial Conditions.

3. Subject to clause 4, where the Eligible Participant meets the Initial Conditions and the Additional Conditions, the Premium-Payer will be entitled to receive a total of double the amount of Cashback (i.e. the value of two month’s Premiums).

Restrictions on the Cashback

4. A Premium-Payer who is eligible to receive the Cashback under clauses 2 or 3 will only be entitled to receive a maximum of £500 in Cashback, regardless of the value of their Premiums.

5. Where an Eligible Participant is covered under multiple VitalityLife Plans, they will only be able to utilise this Offer for a maximum of one VitalityLife Plan this being the first VitalityLife Plan purchased during the Offer period, or such VitalityLife plan as Vitality select at its discretion.

6. The amount of Cashback payable at the end of the Offer Period will be calculated on the basis of the lowest Premium during the Offer Period.

7. The Cashback will be paid across to the Premium-Payer within 5 months of the Inception Date, provided that the Eligible Participant is still in compliance with these Terms and Conditions.

8. If an Eligible Participant’s VitalityLife Plan lapses or is cancelled at any point during the 12 month period following the Inception Date, the Premium-Payer must repay any Cashback they received to Vitality.

9. If Vitality reasonably suspects any Eligible Participant and/or Premium-Payer to have committed or attempted to commit an act of fraud or dishonesty, the Premium-Payer will repay the Cashback to Vitality upon request if this has already been received by the Eligible Participant.

10. Any decisions made by Vitality over eligibility or otherwise in relation to the Cashback are final, will not be open to dispute and no correspondence will be entered into.

11. Vitality is not liable to any person in any way in relation to this incentive, except for any liability that cannot be excluded by law.

12. Vitality reserves the right to vary, extend or withdraw this incentive at any time, including in the event of fraudulent behaviour by any Eligible Participant and/or Premium-Payer.

13. Vitality reserves the right to amend these Terms and Conditions on the provision of written notice or via Vitality’s web site.

14. These Terms and Conditions shall be governed by English law and the parties agree to submit to the exclusive jurisdiction of English and Welsh courts and tribunals with regard to any dispute or claim arising under these Terms and Conditions.
1. This offer is open, and applied automatically, to all Participating Members of an Eligible Plan who comply with these Terms and Conditions. For the purposes of these Terms and Conditions:

a) “Cashback” means the amount payable to the Principal Member based on the Vitality healthy living activity and participation of Participating Members during the Engagement Period;

b) “Cashback Unit” means the value of one month’s Premium, calculated as an average of the Premiums due for the first three months of the Eligible Plan.

c) “Eligible Plan” means a VitalityHealth Personal Healthcare Plan that has:

i. a Plan Start Date between 1 July 2020 and 30 September 2020 inclusive; and

ii. all Premiums paid up-to-date at the Payment Date;

d) “Engagement Period” means the calendar month in which the Plan Start Date commenced, until the end of the following two calendar months;

e) “First Qualifying Condition” means that the Participating Member has during the Engagement Period:

i. completed all sections of the online Health Review (Vitality Age) assessment, and earned Vitality Points for that completion; and

ii. earned at least one Vitality Point for physical activity;

f) “Participating Member” means any person that is covered under an Eligible Plan that:
i. is aged 18 or over when their cover under the Eligible Plan began;

ii. joined the Eligible Plan during the Engagement Period; and

iii. remains covered on the Eligible Plan on the last day of the Engagement Period;

g) “Payment Date” means the date on which the Cashback is paid to the Principal Member;

h) “Plan Start Date” means the date on which insurance cover first began on the Eligible Plan;

i) “Premium” means the monthly amount paid by the Principal Member to VitalityHealth in order to maintain coverage for a VitalityHealth Personal Healthcare Plan;

j) “Principal Member” means the person responsible for paying the Premiums on the Eligible Plan;

k) “Second Qualifying Condition” means that the Participating Member has during the Engagement Period:

i. completed all sections of the online Health Review (Vitality Age) assessment, and earned Vitality points for that completion; and

ii. earned at least 40 Vitality Points for physical activity in each of the two calendar months following the month of the Plan Start Date;

l) “Vitality” means Vitality Corporate Services Limited (registered number 05933141) of 3 More London Riverside, London SE1 2AQ;

m) “VitalityHealth Personal Healthcare Plan” means a general insurance contract for the provision of private medical healthcare, administered by Vitality trading as VitalityHealth; and

n) “Vitality Points” means points awarded to a Participating Member under their VitalityHealth Personal Healthcare Plan for healthy living activities (as specified by Vitality).

2. Where all Participating Members meet the following conditions the Principal Member will be entitled to receive one of the following Cashback incentives:

i. if all Participating Members meet the First Qualifying Condition the Principal Member will be entitled to receive one Cashback Unit; or

ii. if all Participating Members meet the Second Qualifying Condition the Principal Member will be entitled to receive two Cashback Units.

3. The Cashback amount will be calculated at the start of the fourth month after the month of the Plan Start Date. This allows a period of one calendar month after the end of the Engagement Period for any Vitality Points for physical activity earned during the Engagement Period to be submitted to Vitality, and for any membership changes that might affect the Eligible Plan Premium.

4. The Cashback will be paid on the Payment Date, which will be no later than the end of the fourth calendar month after the month of the Plan Start Date, provided that the Principal Member is still in compliance with these Terms and Conditions.

5. If an Eligible Plan lapses or is cancelled at any time during the 12 month period following the Plan Start Date, the Principal Member must repay any Cashback they received to Vitality.

6. VitalityHealth Personal Healthcare Plans that include any members who were already insured at any time between 15 May 2020 and 30 June 2020 (inclusive) will not be eligible for the Offer.

7. If Vitality reasonably suspects any Participating Member to have committed or attempted to commit an act of fraud or dishonesty, the Principal Member will repay to Vitality upon request the Cashback if this has already been received by the Principal Member.

8. If a Participating Member already has another VitalityHealth, VitalityLife or VitalityInvest plan, and has completed their online Health Review (Vitality Age) assessment in the 15 months prior to the end of the Engagement Period, they will not need to complete the Health Review (Vitality Age) assessment during the Engagement Period.

9. Any decisions made by Vitality over eligibility or otherwise in relation to the Cashback are final, will not be open to dispute and no correspondence will be entered into.

10. Vitality is not liable to any person in any way in relation to this incentive, except for any liability that cannot be excluded by law.

11. Vitality reserves the right to vary, extend or withdraw this incentive at any time, including in the event of fraudulent behaviour by any Participating Member.

12. Vitality reserves the right to amend these Terms and Conditions on the provision of written notice or via Vitality’s website.

13. These Terms and Conditions shall be governed by English law and the parties agree to submit to the exclusive jurisdiction of English and Welsh courts and tribunals with regard to any dispute or claim arising under these Terms and Conditions.

1. This offer is open, and applied automatically, to all Eligible Planholders who comply with these Terms and Conditions. For the purposes of these Terms and Conditions:

a) “Cashback” means the amount payable to the Eligible Planholder based on the Vitality healthy living activity and participation of Participating Members during the Engagement Period;

b) “Cashback Unit” means the value of one month’s Premium of the Eligible Plan, calculated as an average of the Premiums due for the first three months of the Eligible Plan.

c) “Eligible Plan” means a VitalityHealth Business Healthcare Plan that has:

i. a Plan Start Date between 1 July 2020 and 30 September 2020 inclusive; and

ii. all Premiums paid up-to-date at the Payment Date;

d) “Eligible Planholder” means an organisation who has an Eligible Plan for the benefit of their employees;

e) “Employee” means an employee of the Eligible Planholder who is covered on the Eligible Planholder’s Eligible Plan in their own right, and not as a partner or dependant of another employee;

f) “Engagement Period” means the calendar month in which the Plan Start Date commenced, until the end of the following two calendar months;

g) “First Qualifying Condition” means that the Participating Member has during the Engagement Period:

i. completed all sections of the online Health Review (Vitality Age) assessment, and earned Vitality Points for that completion; and

ii. earned at least one Vitality Point for physical activity;

h) “Participating Member” means any Employee that:

i. is aged 18 or over when their cover under the Eligible Plan began;

ii. joined the Eligible Plan during the Engagement Period; and

iii. remains covered on the Eligible Plan on the last day of the Engagement Period;

i) “Payment Date” means the date on which the Cashback amount is paid to the Eligible Planholder;

j) “Plan Start Date” means the date on which insurance cover first began on the Eligible Plan;

k) “Premium” means the monthly amount paid by the Eligible Planholder to VitalityHealth in order to maintain coverage for a VitalityHealth Business Healthcare Plan;

l) “Second Qualifying Condition” means that the Participating Member has during the Engagement Period:

i. completed all sections of the online Health Review (Vitality Age) assessment, and earned Vitality Points for that completion; and

ii. earned at least 40 Vitality Points for physical activity in each of the two calendar months following the month of the Plan Start Date;
Terms and conditions.

m) “Vitality” means Vitality Corporate Services Limited (registered number 05933141) of 3 More London Riverside, London SE1 2AQ;

n) “VitalityHealth Business Healthcare Plan” means a general insurance contract for the provision of private medical healthcare, administered by Vitality trading as VitalityHealth;

o) “Vitality Points” means points awarded to a Participating Member under an Eligible Plan for healthy living activities (as specified by Vitality).

2. An Eligible Planholder with less than 10 Employees covered on their Eligible Plan at the Plan Start Date, will have their Cashback under these Terms and Conditions calculated as follows: (One Cashback Unit multiplied by the number of Participating Members meeting the First Qualifying Condition but not the Second Qualifying Condition Plus: Two Cashback Units multiplied by the number of Participating Members meeting the Second Qualifying Condition) Divided by: The number of Participating Members.

3. An Eligible Planholder with 10 or more Employees covered on their Eligible Plan at the Plan Start Date, will have their Cashback under these Terms and Conditions calculated as follows: Two Cashback Units multiplied by the number of Participating Members meeting the First Qualifying Condition Divided by: The number of Participating Members.

4. The Cashback amount will be calculated at the start of the fourth month after the month of the Plan Start Date. This allows a period of one calendar month after the end of the Engagement Period for any Vitality Points for physical activity earned during the Engagement Period to be submitted to Vitality, and for any membership changes that might affect the Premium, to take place.

5. The Cashback will be paid on the Payment Date, which will be no later than the end of the fourth calendar month after the month of the Plan Start Date, provided that the Eligible Planholder is still in compliance with these Terms and Conditions.

6. If an Eligible Planholder’s VitalityHealth Business Healthcare Plan lapses or is cancelled at any time during the 12 month period following the Plan Start Date, the Eligible Planholder must repay any Cashback they received to Vitality.

7. The Offer is for the use of Eligible Planholders with an Eligible Plan only. Any organisation that had a VitalityHealth Business Healthcare Plan or VitalityHealth Corporate Healthcare plan providing cover for any of their employees between 15 May 2020 and 30 June 2020 (inclusive) will not be eligible for the Offer.

8. To be eligible for the Offer, the Eligible Planholder must provide VitalityHealth with the email addresses of all Participating Members.

9. If Vitality reasonably suspects any Eligible Planholder or its Employees to have committed or attempted to commit an act of fraud or dishonesty, the Eligible Planholder will repay to Vitality upon request the Cashback if this has already been received by the Eligible Planholder.

10. If a Participating Member already has another VitalityHealth, VitalityLife or VitalityInvest plan, and has completed their online Health Review (Vitality Age) assessment in the 15 months prior to the end of the Engagement Period, they will not need to complete the Health Review (Vitality Age) assessment during the Engagement Period.

11. Any decisions made by Vitality over eligibility or otherwise in relation to the Cashback are final, will not be open to dispute and no correspondence will be entered into.

12. Vitality is not liable to any person in any way in relation to this incentive, except for any liability that cannot be excluded by law.

13. Vitality reserves the right to vary, extend or withdraw this incentive at any time, including in the event of fraudulent behaviour by any Eligible Planholder or Participating Member.

14. Vitality reserves the right to amend these Terms and Conditions on the provision of written notice or via Vitality’s website.

15. These Terms and Conditions shall be governed by English law and the parties agree to submit to the exclusive jurisdiction of English and Welsh courts and tribunals with regard to any dispute or claim arising under these Terms and Conditions.